Customer Service Representative Job at Harloff Manufacturing
Harloff Manufacturing Colorado Springs, CO 80915
Support the sales goals and objectives of the "Harloff Company" this involves but limited to;
keep personal time and attendance records using a computer based system.
receive and respond to incoming customer phone calls using proper English
answer and forward calls as appropriate to other departments
provide Harloff customers with appropriate product information
provide Harloff independent sales reps with appropriate production info and price
respond to inquires received from website and company voicemail box
show ability to complete order entry maintaining a 95% or better accuracy
perform accurate invoicing and order acknowledgement
understand and learn SYSPRO computer data base system
be able to learn and accurately enter data into other customer service and sales software programs
support sales team as need with phone calls, quoting and mailings
be able to enter freight claims and damage reports as well as freight quotes
be able to write and respond appropriately to emails
other office duties as required
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Referral program
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to commute/relocate:
- Colorado Springs, CO 80915: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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