Qualifications

* Previous experience in customer service, sales, or other related fields

* Ability to build rapport with clients

* Ability to prioritize and multitask

* Positive and professional demeanor

* Excellent written and verbal communication skills

Responsibilities

* You will be responsible for helping customers by providing product and service information and resolving technical issues

* This is a customer facing role focused on customer acquisition, retention and account management

* Handle customer inquiries and complaints

* Troubleshoot and resolve product issues and concerns

* Document and update customer records based on interactions

* Develop and maintain a knowledge base of the evolving products and services

• We are seeking a Customer Service Representative to join our team!

• You will be responsible for helping customers by providing product and service information and resolving technical issues.

• This is a customer facing role focused on customer acquisition, retention and account management

• Handle customer inquiries and complaints

• Provide information about the products and services

• Troubleshoot and resolve product issues and concerns

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

• We hire, train and manage customer service, sales and marketing teams for giants in the telecommunications, healthcare and non-profit industries

Job Types: Full-time, Part-time

Pay: $15.00 - $30.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Orlando, FL 32801: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

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