Commercial Lines, Customer Service Representative

Personal Lines, Customer Service Representative

About us

The first thing you need to know about Van Beurden Insurance is that we’re a progressive, forward-thinking company. It shows in the way we do business, and it shows in the kind of business we want to be.

How many insurance agencies do you know that are solar-powered? We may not be the only insurance agency with an array of solar panels on the roofs of our offices, but we’re almost certain we were the first. We’ve made a conscious, deliberate quest to become as paperless as possible, leaving landfills for others to fill with trash. We’ve also installed charging stations in our parking areas so that staff and customers can conveniently re-charge while they visit our offices.

Our employees come from all walks of life, with different backgrounds yet a common trait: they are bright, innovative professionals, filled with a passion to protect you, your family and your business.

Under general direction, sets up, maintains and renews commercial lines or personal lines insurance policies; handles client inquires; issues endorsements and certificates; works with underwriters, claims adjusters and other insurer personnel; utilizes a computer to maintain records, correspondence and pending files; and maintains a high level of customer service and quality control.

Possession of required California Insurance License is required or must obtain such license in first year of employment; must attend periodic training to maintain license. Any combination of education and experience equivalent to an Associate of Arts degree (AA) or equivalent from a two‑year college or technical school is preferred. Three (3) years of experience as a CSR or similar function in an insurance office or agency is required.

Work Remotely

• Yes

Job Type: Full-time

Pay: $17.00 - $35.00 per hour

Benefits:

• 401(k) matching
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday

COVID-19 considerations:
Van Beurden Insurance Services, Inc. is compliant with Federal, State, and local ordinances regarding COVID-19.

Ability to commute/relocate:

• San Luis Obispo, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Client Services & Customer Support: 3 years (Required)
• Insurance Claims Processors: 1 year (Required)

License/Certification:

• Property & Casualty License (Required)

Work Location: Hybrid remote

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