Customer Service Representative (CSR) Job at Prime 9 Marketing Inc.
Are you looking for a fast-paced and professional office environment that offers a nice blend of consistent day-to-day tasks and special one-time or recurring projects? How about an environment full of engaging personalities who are driven to produce high levels of service across the board? We are seeking candidates with a dedication to customer service for our Customer Service Representative position in our Kansas City office.
Customer Service Representative Daily Responsibilities:
- As a customer service representative, you will be responsible for handling customer service issues and supporting sales efforts
- Reply to our customers through different ticket systems to resolve requests for replacement parts, order status, inventory status, or product questions
- Maintain precise and detailed account notes
- Communicate with sales staff and customers about orders (sold out, quantity change, etc.). Work with customers and the sales team to resolve issues
- Drive sales through product recommendations
Customer Service Representative Qualifications:
- Education required: HS Diploma
- The ability to navigate a web-based system and type while assisting callers is required
- Ability to work in a team environment
- Able to work in a fast paced environment
- Ability to multi-task with accuracy
- Able to commute to Kansas City, MO
Please submit a resume to apply!
Job Types: Full-time, Part-time
Pay: $18.15 - $22.92 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- On-the-job training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Work setting:
- In-person
Ability to commute/relocate:
- Kansas City, MO: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
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