Customer Service Representative (Health Insurance Billing/Claims) Job at Lincare
Lincare is the nation’s leading provider of clinical respiratory services, oxygen and durable medical equipment. We are currently seeking a Customer Billing Representative to work out of our billing office in Tampa FL (Close to Brandon).
Please note that this job is ON SITE. It is not remote.
**Paid Training**
**Monday - Friday (Day shift)
**Full Benefits Package + 401K**
**Paid Public Holidays + PTO**
Responsibilities:
- Answer Accounts Receivable phone inquiries
- Contact payers for medical claims status, follow-up denials, or partial payments
- Obtain payer requirements for timely adjudication of claims
- File claims while ensuring all required documentation is complete and accurate
- Verify, adjust, and update Accounts Receivable (A/R) according to correspondence received from insurance company
- Pursue, maintain, and communicate medical coverage/guideline changes/updates
- Processes all incoming and outgoing correspondence as assigned
- Help facilitate inter-office communication on error and denial trends
- Initiate the review/appeal process on disputed claims
- Research credit balances and initiate refunds as required
- Document all activity in customer's computer account
- Acts as liaison between staff and management
Qualifications:
- Must be able to type a minimum of 25-30 words per minute
- Must have computer skills that include the use of computer programs as well as the use of internet and email
- Minimum of High School Diploma or General Education Degree (GED) required
- Must be 18 years of age or older
- Knowledge of telephone etiquette and adequate oral and written communication skills
- Strong organizational skills and ability to multitask
Job Type: Full-time
Pay: $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
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