Customer Service & Care Representative - Work at Home

(REMOTE POSITION) MUST RESIDE WITHIN AN HOUR OF TAMPA BAY, FLORIDA or SAN ANTONIO, TEXAS TO APPLY!

Full Time Position / Great schedule: Mon – Friday 10:30am – 7:00pm ET

At OneTouch Direct we provide a positive culture-focused environment where we appreciate and recognize our top-performing people. Our diversified business is seeking experienced and motivated Customer Service Representatives that are genuinely excited to provide sound solutions while keeping customer satisfaction at the core of every conversation.

Customer Service & Customer Care Representatives will handle inbound customer service calls for a leading healthcare payments company, to assist and answer questions around medical payment processing, statement inquiries and other customer support needs. If you have strong communication skills, excellent computer skills, and you truly care about the customer experience – apply today!

Become part of this exciting opportunity with the OneTouch Direct family and start earning great pay PLUS bonuses today!!!

WHAT YOU’LL DO:

• Provide inbound customer service for a leading healthcare payments company.
• Consistently provide a great customer experience.

REQUIREMENTS:

• Work from home opportunity
• Minimum 1+ years of customer service experience, healthcare preferred
• Excellent communication skills
• Intermediate to advanced computer skills
• Must respect and maintain customer and client confidentiality
• High School Diploma required
• Bilingual is a plus
• Background check & drug screening required

REQUIRED EQUIPMENT:

• A laptop or desktop (cannot be an Apple product, Surface or Chromebook) with Windows 10
• Hardwire (plug-in) to your internet source with an ethernet cable
• USB headset (not wireless) with a noise-canceling microphone
• Webcam (external or embedded)

Benefits:

• Full-Time Hours: 40 hours per week schedule, PLUS weekly bonus checks!
• Supportive Environment: Paid training and ongoing support!
• Great workplace: Work from the comfort of your own home!
• Benefits: Health Care Plan (Medical, Dental & Vision)
• Growth: Opportunity for professional advancement as we grow!
• Culture: Diverse, welcoming culture with Employee Resource Groups
• Referrals: Refer a friend and earn up to $2,000 per person!
• Pay: $12.50 / hr PLUS weekly bonus check opportunity.

Full Time Position – 40 hours per week

Job Type: Full-time

Pay: $12.50 - $13.75 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Work Location: One location

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