Customer Service Representative/Sales Job at Vezita Tech Inc
Position: Customer Service Representative
Location: Davenport, IA, 52807
Duration: 3 months contract
Pay Rate: $20/hr.
Shifts: Working hours are Monday to Friday from 8:00 am to 4:30 pm.
JOB DESCRIPTION:
We are seeking an organized and detail-oriented individual to join our team as an Order Processor. In this role, you will be responsible for reviewing customer orders, entering them into our system, and ensuring the timely and accurate delivery of products. You will also be responsible for providing customer service to our clients, monitoring inventory levels, and resolving any issues or discrepancies that may arise.
Responsibilities:
- Review and process customer orders received through various channels (mail, phone, fax, or email)
- Enter order details accurately into the company system and order items from vendors
- Communicate with customers to answer any product-related queries and provide updates on order status
- Process customer orders, changes, and returns following established policies and procedures
- Resolve any issues or discrepancies with shipments and monitor inventory levels when necessary
- Document and assist in resolving customer conflicts and handle complaints when necessary
- Provide timely and accurate delivery updates to customers
- Maintain a clean and organized work area
- Other tasks as assigned by the supervisor
Requirements:
- High school diploma or equivalent
- Proficient in Microsoft Office, especially Word
- Prior data entry experience
- Excellent communication and organizational skills
- Ability to learn new things quickly
- Valid driver's license and 18 years of age or older
- Ability to sit for extended periods
- Ability to pass a background check and drug test
Job Types: Full-time, Contract
Salary: $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Davenport, IA 52807: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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