Data Analyst, Customer Analytics Job at TJX Companies
Discovery is at the core of everything we do - whether it’s a great value, incredible style, or building long-lasting partnerships with people around the world. That’s what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, Sierra, and Homesense. Every one of our brands has one thing in common: environments that are always changing. That’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships, and even about yourself. Come discover what different can mean for you.
Data Analyst, Customer Analytics
The Consumer Insights & Analytics group is looking for an analytics self-starter that will work across TJX's North American brands to develop a deep understanding of our customer’s behavior across our businesses and our competitors. The Data Analyst will use data visualization tools to bring our customers to life, through development of customer profiles and assessment of behavior trends, with the goal of improving our organization’s knowledge of our customers, market growth opportunities and marketing efficiency.
As a proactive business partner, this person will clearly display and articulate impactful insights. This person will partner across the Consumer Insights & Analytics team as an expert in data visualization, identifying ways to bring our robust data sources to life.
The Opportunity: Contribute To The Growth Of Your Career.
- Leverage customer data (e.g. customer database, credit transactions, survey data, etc.) to develop dashboards and reporting that answers strategic business questions and measure customer trends to support growing brands of TJX.
- Partner across Consumer Insights & Analytics teams to help find opportunities for development and improvement of reporting and data visualization, becoming team expert in the space.
- Partner with Analytics team members to run end-to-end analyses of customer behavior to help answer questions from business partners. This includes development of queries, analysis of results and supporting the development of presentations and reports built for our business partners.
- Build expertise in navigating internal CRM database.
- Establish partnerships across various business functions within TJX.
Who We Are Looking For: You.
- Bachelor’s degree in Statistics, Mathematics, Economics, Computer Science, Finance or another quantitative field.
- 1-3 years of experience working with large datasets to extract and manipulate data using analytical tools.
- Experience with Data Visualization (e.g. PowerBi or Tableau) tools required
- Experience with SQL, Python or other coding language required.
- Excellent analytical and problem-solving skills with a strong attention to detail.
- Ability to translate questions from business partners into reporting solutions.
- Passion for understanding customer behavior and interest in building a career in the consumer insight and analytics functions.
- Curious, self-motivated problem solver.
- Ability to prioritize multiple, complex projects in a collaborative fast paced environment.
We care about our culture, but we also prioritize your needs!
- Competitive Pay
- Hybrid Work Environment
- Weekly paychecks
- Paid time away
- Programs to support environment and corporate responsibility
- TAAP – TJX Associate Assistance Programs
- Associate Discount
- Career Development Opportunity
- Be a part of an inclusive team
Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.
Full COVID-19 vaccination, including a booster once eligible, is a condition of employment at TJX, subject to reasonable accommodation where required by law.
Discover Different at TJX means opportunity, teamwork, and career growth. That’s why working here is so much more than a job. When you’re a part of our TJX family, you have the full support of a diverse, close-knit group of people that work together to deliver the best value and style in the business. Our inventory is always changing and our approach is continually evolving, which means every day is another chance to Discover Different.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
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