Data Analytic Project Manager- Quality and Safety Operations Job at Parkland Health and Hospital System
Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.
Primary Purpose
Assists with developing and modifying data analytics resources for the Quality and Safety Operations division and the enterprise organization, to provide Parkland with actionable information to assess and improve quality and safety performance and outcomes. Coordinates data solution development and works continuously to improve skills associated with data request fulfillment and documentation records keeping. Able to complete tasks and multiple projects in a self-directed manner without extensive oversight. Seeks challenges and takes ownership for assigned work and completes within the established timelines.
Minimum Specifications
Education
- Requires a bachelor’s degree in technology, Public Health, healthcare, or healthcare related field.
- Master's degree preferred.
Experience
- Two (2) years of experience as an analyst working as a team member in a project environment applying Agile or Waterfall methodologies as part of the analytics project development, management, and delivery OR two (2) years of experience leading/managing analytics project development and delivery.
- Two (2) years of experience working with an integrated Electronic Medical Record (EMR) application, within a healthcare organization.
- One (1) year of experience working in a clinical or hospital quality environment.
- Office products and project tracking software.
- Experience demonstrating systems analysis, IT, or programming skills are a plus.
Equivalent Education and/or Experience
- May have an equivalent combination of education and/or experience from the list above in lieu of specific education and/or experience as explicitly stated above.
Certification/Registration/Licensure
- Epic application and/or Cogito proficiency or certification preferred
- Project Management Professional (PMP) certification preferred
Skills or Special Abilities
- Seeks learning opportunities within the fields of healthcare quality and data analytics and applies learnings to all aspects of work.
- Demonstrates critical thinking skills and problem-solving regarding design and development of analytics resources and technical applications.
- Advanced skills in Microsoft tools such as Visio, Word, Excel, Power Point, Project Manager.
- Proficient in report/dashboard development in Crystal, Web Intelligence, Digital Boardroom, Power BI, Tableau, or other equivalent application.
- Accepts verbal and/or written direction from senior staff to accomplish projects and tasks.
- Possesses a high level of attention to detail; the ability to manage multiple projects simultaneously; and excellent analytical, organization, and prioritization skills.
- Demonstrates excellent verbal and written communication skills in order to interact effectively with customers, team members, and management.
- Comfortable working autonomously in the healthcare space.
- Demonstrates excellent time management skills and the ability to work in a remote environment.
- Independent worker and self-starter with high standards of performance.
- Demonstrates honesty, humility, and trustworthiness and approaches the work environment with a spirit of empathy and collaboration.
- Demonstrates understanding of high reliability principles through use of tools and behaviors that promote quality and safety within a wide range of functions.
- Holds self and others responsible for performance excellence and welcomes feedback and opportunities for improvement and growth.
- Values the diversity of patients and colleagues at Parkland Health and strives to promote the dignity of others.
Responsibilities
- Assists with the formulation and definition of analytics resource scope and objectives through evidence-based research and data abstraction. Collaborates with business partners and cross-functional teams to learn business processes and capture requirements relative to proposed solutions.
- Gathers and documents business requirements for analytics resource development.
- Translates requirements into technical products, from which programs will be written and coordinates the project lifecycle.
- Assists with designing, coding, testing, identification, and removal of any errors within analytics resources.
- Prepares test conditions and conducts testing to validate that the report/dashboard works per specifications.
- Supports the Clinical Quality and Safety Analytics program and Quality and Safety Operations through development and maintenance of data sources and reports.
- Develops simple reports using quality and safety data sources, such as Vizient, NHSN, and the organization's safety event reporting system.
- Provides administrative support for quality and safety data sources, including Vizient and the safety event reporting system.
- Carries out maintenance tasks on assigned analytics resources/programs/systems with assistance from senior personnel when necessary.
- Provides prompt responses to customer problems and inquiries. Prioritizes customer experience in all operations.
- Uses diplomacy to handle conflict with peers without allowing personal feelings to influence or impact the outcome negatively. Respects, shares, and cooperates with fellow teammates and acts with Integrity.
- Follows all departmental policies and procedures.
- Identifies ways to improve work processes and customer satisfaction. Makes recommendations to supervisor and implements and monitors results as appropriate in support of the overall goals of the department and Parkland.
- Stays abreast of the latest developments, advancements, and trends in the fields of Healthcare Quality and Safety and data analytics by attending seminars/workshops, reading professional journals, and meeting with other healthcare analytics professionals to ensure the latest analytics resources are available and appropriately used at Parkland.
- Accepts direction from more senior analysts and supervisor and works to improve technical and professional skills through contact and interaction with other analytics and IT professionals. Integrates knowledge gained into current work practices.
- Models the Parkland ICARE values (Integrity, Collaboration, Compassion, Accountability, Respect, and Equity) in day-to-day activities.
Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.
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