As a Data Scientist lead in Customer Segmentation Analytics you will developing Customer Segmentation & archetypes at granular level while also partnering with Marketing, Design, Finance and other analytics teams to generate insights & identify use cases to differentiate treatment by the segments. You will also spend time identifying growth opportunities within the segments using advanced analytics as you, work with data owners to operationalize the segments. Be prepared to collaborate with Legal, Fair lending & Model review teams to secure the approvals. The book of work we create will have a multitude of applications including but not limited to customer deepening, improving retention, pricing and customer acquisitions with the right product & improving customer experience. This role offers substantial leadership opportunity, executive level visibility and many opportunities for professional development in an intellectually stimulating environment.

Job Responsibilities

• Analytics: Manage all phases of the analytics life cycle, including documenting data lineage, analysis scoping, data development, hypothesis development, data analysis, generating insights, developing & delivering presentations of findings.
• Thought Leadership: Define & manage our approach to identify & prioritize segment growth opportunities with most impact
• Project Management: Manage & prioritize constantly changing and evolving set of projects. Be able to organize and report on progress on a regular basis.
• Communication: Prepare & deliver presentations summarizing sharp insights and conclusions for executive
• Perform market sizing analytics, including profiling competitors' offerings / strategies and identifying factors driving growth or change in industry structure.
• Identifying and developing growth strategies, based on identifying customer segments, buying behaviors, and customer value propositions.
• Establish and manage relationships with internal clients and partner

Required Qualifications, Capabilities, and Skills

• 5+ years of industry experience in Data Science or Business Analytics roles (e.g., Marketing Analytics, Sales Analytics, Business Insights)
• Bachelor's degree in relevant quantitative field required (e.g. Statistics, Economics, Applied Math, Operations Research, Physics, Data Science fields)
• Experience of leading teams, with a proven track record of being driving value for the business; direct people leadership experience desired
• Thought leader in analytics who can help our internal clients define their business problem, create solutions to address it, and deliver those solutions
• Foundational and applied knowledge of statistical analyses, data science, and machine learning including, but not limited to:
  • descriptive, inferential, and where relevant, causal statistics
  • predictive and forecast modeling
  • optimization modeling
  • NLP and various deep learning approaches
  • A/B testing methods
• Language and technology proficiency in SQL, Hive, Hadoop, Spark, Python, and R
• Excellent communicator who is able to convey complex information in an understandable, compelling, and persuasive manner to non-technical clients and executives and junior data scientists

Preferred Qualifications, Capabilities, and Skills

• Financial services background preferred, but not required
• Advanced degree preferred

CCB Data and Analytics

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary
Jersey City,NJ $142,500.00 - $200,000.00 / year; Brooklyn,NY $142,500.00 - $200,000.00 / year