About CCC

CCC Intelligent Solutions Inc. is the technology platform for the P&C insurance economy. CCC technology, insights, and support connect industries – insurers, automotive manufacturers, collision repairers, parts suppliers, lenders, fleet operators and more – to advance decision-making, productivity, and customer experiences for thousands of clients worldwide. Clients leverage CCC’s network management, data management, AI, operational workflows and customer experience solutions to efficiently scale, interact, transact and achieve their unique business objectives. CCC was ranked a best mid-sized company to work for by Forbes (2019). BuiltIn Chicago, Austin and LA named CCC a top place to work in 2020, 2021 & 2022. Diverse perspectives and experiences are core to CCC’s success and award-winning culture of more than 2,000 employees worldwide. We hold inclusion as a core value and are committed to celebrating and cultivating the diversity of our team. With a 40+ year track record of innovation, CCC’s tenacious spirit and growth mindset turn next generation technology into real world solutions and empower team members to expand their knowledge and potential. Headquartered in Chicago, CCC has 6 locations worldwide and is listed on the New York Stock Exchange (NYSE: CCCS). Find out more about CCC Intelligent Solutions by visiting cccis.com.

Job Description Summary

Build and maintain relationships with auto dealerships across the country via outbound phone calls to determine the fair, local-market value for vehicles involved in a potential total loss. This is a remote position in which all onboarding and training will be conducted virtually. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided. Starting wage is $20.00 per hour, plus eligibility for monthly incentives and annual company bonus dependent upon performance. This opportunity requires no selling or collections, benefits available from day one and promotional opportunities within 12 months dependent upon performance. Be part of a team that will provide you top-notch training, exceptional support and world class Net Promoter and Employee Engagement Scores.

Job Duties

• Outbound calling (no selling or collecting) required to automobile dealerships and adjusters
• Build and maintain relationships with dealers and claim adjusters
• Establish fair market value of vehicles assisting insurers in claim settlement
• Update vehicle information and determine the availability and price of new or used vehicles
• Provide supplemental research as requested
• Organizing and managing multiple systems effectively
• Adhere to attendance, production, quality and other metric standards

Qualifications

• No prior insurance or automotive experience is required, as we will train individuals with a desire to learn and develop
• High school diploma or equivalent
• 1-2 years prior collections or sales experience preferred
• Exceptional organization skills with attention to detail
• Strong verbal and written communication skills
• Self-motivated
• Attention to detail
• Possess a positive attitude and ability to drive results
• Career oriented
• Strong technical aptitude
• Ability to work independently
• Quiet and professional home work environment free of distractions

High-speed internet connection (DSL or cable modem – non-cellular – with minimum speed of 20 mbps download and 10 mbps upload)