Department/Location: Jimmy Johns store franchised by Fast Foodies, LLC

Reports to: Shift Manager

Supervises: N/A

FLSA Status: Non-Exempt

Job Summary

Under general supervision of the General Manager or shift manager, make deliveries of sandwiches, drinks and sides. When not on deliveries, serve as in-shop staff

Essential Functions

• Answer phones within 3 rings with a friendly and brisk greeting
• Accurately take phone orders for deliveries and pickups, always reading the order back to the customer and enter into the point-of-sale system
• Take and input information for credit card payments
• Assemble and bag delivery and pickup orders
• Determine the route to the customer delivery
• Move quickly to and from delivery vehicle when doing deliveries
• Drive safely and efficiently to the delivery location
• Collect cash payments and return to the shop
• Maintain an open, friendly service oriented demeanor
• Receive/listen to customer issues/errors and work to resolve

When not on deliveries, serve as an in-shop sandwich maker and customer service person:

• Take in-shop and drive-thru customer orders and enter into the point-of-sale system
• Make and announce sandwich orders:
• Bread slicing and mayo measurement/spreading
• Meat and cheese pulling and sandwich assembly
• Sandwich wrapping
• Pickle cutting and wrapping
• Restock the make lines
• Read punchlist and perform preparation and cleaning procedures
• Stretch dough, proof dough, bake bread, and consolidate bread loaves
• Assist with ingredient deliveries boxes up to 50 pounds
• Use the online schedule management system
• Perform other duties as assigned*

Education & Work Experience

• High school diploma or better preferred
• No previous work experience required
• Drivers must be at least 18 years of age

Knowledge & Skills, and Ability

• Ability to read and write
• Ability to communicate clearly and efficiently in English
• Ability to conduct and navigate a motor vehicle maintain a Class C license or higher
• Ability to perform manual sandwich-making tasks
• Ability to work with urgency and speed
• Ability to learn skills from and take direction from shift managers

Physical Demands

• Regularly lift and/or move up to 10 pounds,
• Carry deliveries of up to 20 lbs on a regular basis
• Carry and stow boxes of up to 50lbs. Truck deliveries are 4-6 days/week
• Exchange information in person and over the telephone
• Read cash register screen
• Have the mobility to move about quickly in a typical fast food restaurant environment

Work Environment

• The noise level in the work environment is often loud
• Direction of work and work coordination are done in voices raised over the music/noise level of the restaurant
• Deliveries are performed over public roads, some private drives, and parking lots
• The environment is fast-paced and intense
• Work occasional holidays, nights, and/or weekends when workload dictates need.

• 
  The statements herein are intended to describe the general nature and level of the position, but are not necessarily a complete list of responsibilities, duties and skills required of employee(s) so classified. As such, responsibilities, duties, and required skills may be changed, expanded, reduced, or deleted to meet the business needs of Fast Foodies, LLC. Furthermore, they do not establish a contract or implied contract for employment. Fast Foodies, LLC abides by employment-at-will, which permits the Fast Foodies, LLC to change the terms and conditions of employment with or without notice, including, but not limited to termination, demotion, promotion, transfer, compensation, benefits, duties, and location of work. Neither this job description nor any other written or verbal communications are intended to create a contract of employment or a promise of long-term employment. Employment-at-will may be terminated with or without cause and with or without notice at any time by the Employee or by Fast Foodies, LLC.