Southern Airways is growing and we'd love to have you as part of our team! From Nantucket in the east to Honolulu in the west, Southern Airways, and its Hawaiian Brand Mokulele Airlines, comprise on one of largest commuter airlines in America. Based in Palm Beach, Florida, we serve nearly 40 American cities across five U.S. time zones.

Southern Airways Corporation has been conducting charter operations under Part 135 since 2012 and added Essential Air Service operations in 2016. In 2019 we added Mokulele Airlines to the company, flying intra-island in Hawai‘i. We operate under Southern Airways Express, Mokulele Airlines, and Southern Private Jets. Southern operates a fleet of over thirty aircraft, including the Cessna Caravan/Grand Caravan, the King Air Super 200, the PC-12, and the Citation Bravo.

Southern has seen tremendous growth thanks to our commitment to the individual passenger, which is recognized in our company mantra, “Every Passenger, Every Day, Every Flight.” This mantra has encapsulated our thinking and our core values since Day One. Despite being the fastest growing airline in America, the Southern staff remains ever-mindful of those first days of the airline— we know we must take care of Every Passenger, Every Day, on Every Flight. Won't you join us as we expand out operations in St. Louis?

JOB DESCRIPTION: STATION SUPERVISOR
FLSA STAUS: NON-EXEMPT
REPORT TO: STATION MANAGER (Primary), DIRECTOR OF STATIONS (Secondary)
SUPERVISES: CROSS UTILIZED AGENTS

POSITION SUMMARY:

The Airport Station Supervisor is part of the management team in our airport stations. The full-time position is responsible for overseeing cross utilized agents and their daily activities. Station Supervisors must be available any day, any shift as are required to fill shifts when needed. Station Supervisor are often required to work at various locations in addition to their supervisory duties. Station Supervisors are responsible for setting the best example to other agents and our customers

The ideal candidate:

• has excellent written and verbal communication skills
• has the ability to read, write and speak English effectively
• has the ability to maintain eye contact when speaking with customers
• is professional in appearance and manner
• is courteous in all interactions
• is able to interact effectively with all areas of the company, including senior management
• has excellent problem-solving skills
• maintains composure, keeps emotions in check, controls anger, and avoids aggressive behavior even in difficult situations
• understands how to diffuse stressful situations
• is detail-oriented and self-motivated
• General duties include:
• Ensuring FAA, Airline, and airport regulations are followed
• Enforcing safety/security measures and protecting sensitive zones
• Handling day-to-day operations of an airline station
• Overseeing daily operations with limited interaction with the Regional Manager
• Producing a weekly work schedule and tracking attendance of staff
• Monitoring and authorizing overtime to ensure station expenditures stay low
• Enforcing all policies and procedures; assisting in maintaining records to document compliance
• When requested, assisting in audits for station procedures

Requirements for the position:

• High school diploma or equivalent
• Valid driver’s license and reliable transportation
• Computer skills – ability to learn reservation and phone systems, proficient with a PC
• Working knowledge of Airport ramp, operations, and customer service positions; ability to perform all the duties of an airport customer service/ramp agent
• Prior supervisory experience
• Basic math abilities
• Ability to work within a 24/7 operation including holidays
• Ability to pass a 10-year background check and pre-employment drug screen
• At least 18 years of age
• Authorized to work in the U.S. per the Immigration Act of 1986

Physical requirements:

• Must be able to lift a 70-pound suitcase from the floor to 18 inches and carry a 70-pound suitcase in front of you with both hands for a distance of up to 25 feet.
• Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time.
• Must have sufficient vision and the ability to safely perform the essential functions of the position.

Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Overtime
• Weekend availability

Experience:

• Supervising: 1 year (Required)
• Customer service: 2 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person

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