· 5+ years + experience in supporting Sales related applications on IPad, IPhone and laptops and other mobile devices.
· Hardware repair of Laptops(HP & Lenovo) and iPads( standard and Air).
· Imaging of laptops to the standard image available.
· Setting the equipment’s (laptops & iPads) as per Boston Scientific policy.
· Advanced OS/software troubleshooting that cannot be resolved over the phone.
· Thorough knowledge of iOS operating system, its upgrades and related troubleshooting.
· Moderate knowledge of Android operating system, its upgrades and related troubleshooting.
· Knowledge to troubleshoot VPN issues related to Pulse secure, VPN On demand, Pulse client etc. on IPads and Laptops.
· Experienced troubleshooting of wireless and wired networks. Hands on experience on tools like MDM Airwatch console to manage user’s mobile devices.
Job Type: Contract
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Health insurance
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Maple Grove, MN 55311: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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