Description

Director, Business Improvement: Responsible for leading large-scale business unit and enterprise-wide initiatives through the expert deployment of Lean and Six Sigma methodologies which optimize end-to-end operations, create efficiencies, enhance quality and position the organization for profitable growth by mitigating the need for incremental administrative costs. Specifically, this role will be accountable for managing the Market Service Business Change Directors/Market Leads who act as the primary point of contact for end-to-end escalations for their identified markets. Primary duties include, but are not limited to:

• Accountability and oversight of the relationships between their Market Leads and Health Care Network and Health Plan teams as the teams establish effective engagement models to facilitate discussions around root cause analysis results and trends as well as ongoing updates of escalations, projects and issues.
• Collaborates with the Provider Data Solutions Front Office to ensure consistency of and transparency with specific market activities, issues and data remediation efforts, co-creating materials that facilitate effective dialogue with business partners.
• Establishes and oversees a highly matrixed structure, with collaboration within and across the Enablement Office, Provider Data Solutions and Health Solutions teams.
• Develops and deploys a business improvement discipline and practice across the organization, adopting practices of Lean and Six Sigma and following the DMAIC approach across all phases.
• Aligns internal resources to projects and manages external sourcing to obtain full competency to complete projects.
• Support department-level and enterprise executives in decision-making, setting strategic goals, and investment priorities that position the organization for digital and automation capabilities and in goal setting activities.
• Hires, trains, coaches, counsels and evaluates performance of direct reports.

Minimum Requirements:

• Requires a BA/BS in the healthcare field and minimum of 10 years experience at a director or above level; or any combination of education and experience, which would provide an equivalent background.
• Lean and Six Sigma Black Belt certification or obtained within 6-months of employment required.
• Ability to travel required.

Preferred Skills, Capabilities and Experiences:

• Master's degree preferred.
• Strategic planning in operational settings, data analysis and has driven continuous improvement in the healthcare industry through Lean and Six Sigma methodologies strongly preferred.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $144,240 to $272,614.

Locations: California, Colorado; Nevada, Washington State, Jersey City, NJ; New York City, NY; Ithaca, NY and Westchester County, NY

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
  

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.