Responsible for directing all aspects of the Field Maintenance department and its various functions at the Minneapolis-Saint Paul (MSP) International Airport. Responsible for airport compliance with FAR Part 139, CFR 1540-1542 and other regulatory documents. Assists with the coordination of the airport emergency plan, airside and landside maintenance programs, and the snow and ice control plan. Collaborates with the Director of Maintenance Services and Asset Management to establish departmental goals and objectives. Assists with the preparation and the administration of the operating and capital equipment budgets and the department’s annual strategic plan. Possesses a thorough knowledge of airport operations and the interaction required between MAC departments, various FAA divisions, airlines, airport tenants and other agencies to ensure well-coordinated and efficient operations at the Minneapolis-Saint Paul International Airport.

To apply: click the "Apply" link located just above the position description, log-in and follow the instructions provided.

Questions regarding this position can be directed to Nicole Kiefer at Nicole.Kiefer@mspmac.org or 612.726.8166. Applications will be accepted until 3:00 p.m. on Friday, June 2, 2023.

MAC complies with the Americans with Disabilities Act. If an accommodation is required for you to participate in the application process because of a disability, please contact Tekia Jefferson at 612-726-8196 or Tekia.Jefferson@mspmac.org.

MAC is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, gender, age, nationality, or disability.

People Leadership

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  Lead and supervise direct and indirect reports according to MAC Human Resources and Administrative Services policies
• Apply a servant leadership approach, lead by example and hold people accountable
• Schedule work and employees to ensure service standards are met
• Hire, reassign, promote, discipline, reward, suspend and/or terminate employees
• Meet regularly with staff to clarify roles, set expectations, check progress, exchange performance feedback and build employee satisfaction
• Implement MAC’s Performance Management System with employees and ensure that managers do the same
• Develop employees for current role and upcoming work needs

• Ensure compliance with all Federal Aviation Administration (FAA) regulations and advisory documents that govern airport safety and security (FAR Parts 139, 77, CFR Parts 1540-1550 as well as associated advisory circulars)
• Develop and maintain a collaborative relationship with airport tenants, air carriers and various divisions of the FAA; facilitates effective working relationships
• Oversee equipment testing, modification and partners with Fleet for capital purchases
• Prepare reports/documents and present information to the Commission for review and approval
• Participate in the Accident Review Board process relating to airfield incursions
• Participate in MAC-wide safety, emergency preparedness and operational committees
• Responsible for the daily oversight and implementation of the MSP Safety Management System (SMS) plan for his/her area of responsibility
• Represent the airport in meetings with representatives of private entities or other public organizations
• Prepare and oversee departmental operating and capital equipment budgets
• Contribute to the overall quality of the department by reviewing, recommending and implementing improved policies and procedures
• Coordinate with airlines regarding efficient airfield operations
• Direct the maintenance of accurate records and prepare/direct the preparation of a variety of reports, correspondence and other written materials
• Other duties as assigned

• Develop long-term and annual goals that support MAC’s strategies, mission, vision and values
• Assist with developing, implementing and managing the departmental budget
• Oversee implementation of staff training and development plans to ensure skills are maintained in alignment with evolving business needs
• Collaborate with Human Resources to identify workforce needs and prepare a rolling three-year workforce plan

Manager of Managers (MOM) Competencies

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  Customer Focus - Building strong customer relationships and delivering customer-centric solutions
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals
• Ensures Accountability - Holding self and others accountable to meet commitments
• Drives Results - Consistently achieving results, even under tough circumstances
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
• Values Differences - Recognizing the value that different perspectives and cultures bring to an organization
• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
• Drives Engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Organizational Savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics

• Bachelor’s degree in Aviation, Business, or a related field
• Three years of experience managing and supervising direct reports which include responsibility for hiring, coaching, rewarding, disciplining and terminating employees
• Five years experience managing airport operations or airside/landside maintenance operations
• Knowledge of federal regulations pertaining to airport operations
• Clear, concise, thorough and persuasive presentation, facilitation, negotiation, verbal and electronic communication skills
• Strong writing skills for composing memos, policies, procedures, proposals, reports, and other specifications
• Proven history of effective interpersonal communication, collaboration and listening skills to work with a variety of leaders, managers, employees and work groups inside and outside of MAC
• Intermediate skill level using Microsoft Word, Outlook, Excel & PowerPoint
• Excellent decision making, problem solving and conflict resolution skills
• Ability to respond to emergencies or snow events during off hours
• Valid driver’s license

• American Association of Airport Executives (AAAE) accreditation, Certified Member (CM) designation or Airport Certified Employee (ACE) certification
• Experience in the administration, interpretation and compliance of union contracts or other contractual agreements
• Airport snow removal operations experience