Position Title: Director of Operations

Reports To: Chief Executive Officer (CEO)

Status: Exempt/Full-Time

Location: Boys & Girls Club of New Rochelle, New York

Boys & Girls Club of New Rochelle Mission

To enable all young people, especially those who need us most to reach their full potential as productive, caring, responsible citizens.

Boys & Girls of New Rochelle Organization

Founded in 1929, the Boys & Girls Club of New Rochelle (BGCNR) has been a place of hope and opportunity serving thousands of youths and has been an integral part of the New Rochelle community, offering youth safe and achieve-driven programming, focused on the whole child, encompassing academics, mental wellness, fitness, leadership, and civics.

Today, we serve over 7,000 youth each year, at two clubhouses and 15 school-sites. We offer after-school, before- school, elective, lunchtime, and summer programming designed to maximize positive impact and drive successful outcomes.

It is an exciting time to be at the BGCNR as we continue to expand school-sites in New Rochelle, Larchmont,

Mamaroneck, Ossining, introduce and expand innovative programs and activities, grow high need areas (health and mental wellness, STEAM/STEM, workforce development) and we have a new state-of-the-art Remington

Clubhouse opening in September 2023.

General Position

The Director of Operations is responsible for developing and implementing practices, policies and procedures building a solid foundation and structure to scale the organization for rapid growth. The Director of Operations will work closely with the CEO and Directors of the Mascaro and Remington Clubhouses to manage both facilities of particular note the Mascaro Clubhouse will be undergoing a major renovation and the new Remington Clubhouse will be opening in September of 2023. Both Clubhouses are 22,000 square feet. The Director of Operations will be managing our outsourced provider for IT, Phones, PA and Security Systems. The Director of Operations is a responsible leader with an analytical and strategic mind that has a broad knowledge of business, facilities, IT solutions.

Key Position Responsibilities

Organizational Practices, Policies and Procedures:

• Collaborates with CEO, Board, Leadership team to develop and implement plans and document standards for the operational infrastructure of systems and business processes to accommodate the rapid growth objectives of the organization.
• Work collaboratively to develop and/or improve systems, processes, controls and procedures that improves the overall efficiency of the organization ensuring excellent customer service.
• Ensuring regulatory compliance with local and New York State laws.
• Ensure compliance with Boys & Girls Club National membership requirements.
• Evaluate risk and recommend quality improvement efforts.
• Manage contracts and relations with customers, vendors, partners and other stakeholders.
• Report on operational performance and recommend continuous improvements.
• Demonstrate a willingness that no task is too small, impossible, or cannot be improved or exceeded.
• Fosters a success-oriented, accountable environment within the organization.

Facilities Management:

• Manage, plan, coordinate current and long-range activities associated with major capital improvements and on-going physical, environmental and security needs of Mascaro and new Remington buildings. This includes maintenance, repairs and design and construction activities.
• Oversee the maintenance of facilities, grounds, and equipment.
• Manage facility maintenance work including initiating work requests, monitoring completion of projects, managing maintenance and renovation budgets, and coordinating routine maintenance service requests.
• Identify and prioritize organization’s facilities’ needs, to maximize their ability to support various activities taking place. These needs may include repairs, space enhancements, space modifications and/or equipment.
• Research, review, and secure service providers for maintenance of facilities, insurance, vehicles, etc.

Manage contractors.

• Managing risk. Respond to emergencies and safety issues.
• Maintain building security systems’ hardware and software including scheduling and card reader access system, and video surveillance.
• Manage facility budget.
• Conducting clubhouse and school-site inspections.
• Oversee the administration of all facility rentals.

Office Management:

• Provide direction to Office Manager to ensure performance meets or exceeds standards for office management and customer relations.

IT/Phones/PA/Security Management:

• Provide oversight to the organization’s outsourced managed services provider to ensure technology and resources are available and current, performance standards are being met for planning, directing, and managing organization’s technology upkeeping and repair; building security and outcomes measurement.

Required Knowledge, Skills and Abilities

• BS or BA in Business Degree or other related field and 3-5 years of operations management, facilities experience or an equivalent combination of experience.
• Proven experience as Operations Director or similar role.
• Strong Project Management experience and skills.
• Preferred experience in commercial building or educational facility management and project management of moderate size/complexity.
• Experience with business functions including Finance, HR, IT, Operational Clubhouse and/or School Sites,

Resource Development.

• Strong organizational, data and analysis; able to effectively use metrics to report out and drive business operations decisions to achieve strategic objectives.
• Understanding of risk management, compliance, and regulatory requirements.
• Strong skills in managing security systems.
• Experience with budgeting, planning and project administration and management.
• Knowledge of IT systems and Office.
• Strong ability to negotiate pricing and contract terms and manage vendor contracts.
• Demonstrated history of successfully coordinating and managing multiple projects with competing priorities, meet deadlines and project plans with short- and long-term end dates.
• Excellent written and oral communications, public speaking, and presentation skills.
• Highly entrepreneurial, resourceful, and flexible; ability to work in a hands-on environment.
• Goal-oriented and thrives in an environment of accountability and continuous improvement.
• Proficient in MS Office Suite including MS Word, Excel, PowerPoint, and Outlook.
• Ability to pass background screening including background screening.
• Valid driver’s license and clean driving record required.

Physical Demands/Work Environment

• Use of general office equipment including phones, copiers and computer equipment.
• Job requires some physical work including ability to exert up to 50 Lbs. of force occasionally, 30 lbs. regularly, 10 lbs. frequently to move objects.
• Job requires visual acuity to operate motor vehicles and/or heavy equipment.
• Job is subject to environmental conditions that are both inside and outside; moderate noise level.

The Boys & Girls Club of New Rochelle is an EOE/employer, offering excellent benefits and a competitive salary commensurate with experience. Salary Range $75,000-85,000K.

Send cover letter and resume to Becky Mazzanobile, CEO bmazzanobile@bgcnr.org .

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• New Rochelle, NY 10801: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Please Note :
ajayjain.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, ajayjain.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.