PAM Health- Director of Operations Dayton, OH

• Inclusiveness: Promotes cooperation, fairness and equity; shows respect for people and their differences; works to understand perspectives of others; demonstrates empathy; brings out the best in others and in his/her team.
• Stewardship and Resource Management: Demonstrates accountability and sound judgment in managing company resources. Appropriate understanding of confidentiality and company values. Adheres to and supports company policies, procedures and safety guidelines.
• Problem Solving: Identifies problems, involves others in seeking solutions. Conducts appropriate analysis. Searches for best solutions. Effectively and efficiently, implements appropriate response to correct problem. Responds promptly and effectively to new challenges.
• Decision Making: Makes clear, consistent decisions. Acts with integrity in all decisions. Distinguished relevant from irrelevant information. Makes timely, appropriate decisions.
• Strategic Planning and Organizing: Understands company vision and aligns priorities accordingly. Measures outcomes. Uses feedback to redirect as required. Evaluates alternatives. Appropriately organizes complex issues to desirable resolution.
• Communication: Connects with peers, subordinate employees and all customers. Actively listens. Clearly and effectively shares information. Demonstrates effective oral and written communication skills. Negotiates effectively.
• Quality Improvement: Strives for efficient, effective, high quality performance in self and the department. Delivers timely and accurate results. Resilient when responding to matters that are challenging. Takes initiative to make improvements.
• Leadership: Motivates others. Accepts responsibility. Maintains high morale in department. Develops trust and credibility. Expects honest and ethical behavior of self and staff.
• Teamwork: Encourages cooperation and collaboration. Builds effective teams. Works in partnership with others. Is flexible. Responsive to the needs of others.
• Development: Maintains up-to-date skills through involvement with professional organizations or continuing education.

• Customer Service

• Maintains the highest level of customer service via courtesy, compassion and positive communication.
• Promotes the Mission and Vision of PAM Health within the work environment and community.
• Respects dignity and confidentiality by adherence to all applicable policies and procedures.

• Works in a manner that promotes safety; wears clothing appropriate to the performance of the job.
• Participates in OSHA required training.
• Follows universal precautions as appropriate for position; complies with Employee Health requirements for continued employment.
• Reports unsafe practices to management.
• Knows own role in case of an emergency.

POSITION QUALIFICATIONS:

Education and Training: MHA or MBA or Bachelors Degree in a rehabilitation or healthcare clinical discipline and master’s level experience required. Completion of residency or fellowship in healthcare administration preferred.

Experience: 1-3 years post residency healthcare experience or 3-5 years clinical experience in a rehab or ltach setting.

Knowledge, Skills, and Abilities:

• Written and verbal ability to effectively express ideas views when speaking one-on-one and to groups
• Numerical ability required to evaluate statistical data and to compute budgets and support operations
• Ability to read reports and analyze data accurately.

Education

• Masters or better
• Bachelors or better