The Pro Recycling Group, a locally owned fast paced logistics company in business since 1978, is looking for our next task driven superstar to take on the role of Dispatch Assistant. This position is a critical point of contact with customers and our drivers. This role directly reports to the Dispatch Manager and works closely with all internal departments to provide the highest level of customer service. Each day will be busy coordinating load pickups, deliveries, creating appointments, filling out paperwork and following up with all activities from start to finish. If you are kind, accountable, a stickler for details and thrive in a busy environment, this could be the right job for you!

Interwest Paper promotes quality and clean recycling that maximizes our positive impact on the environment. We believe in a hard day’s work, teamwork and going beyond the call of duty to service our internal and external customers. We pride ourselves on providing growth opportunities and a variety of great benefits for motivated individuals. If you are looking for a stable, welcoming environment where your efforts will be valued and appreciated, please apply today.

This position is accountable for the following Roles and Responsibilities:

• Performing all activities related to load management, deliveries
• Performing all tasks related to providing excellent dispatch customer service
• Performing all activities and administrative duties related to supporting the Dispatch Manager and day to day Dispatch Operations

Qualified candidates will have the following education, experience and skill sets:

• 2+ years’ experience in a Customer Service/Relations Role (hospitality, retail, food service, call center, etc.)
• 1+ years’ experience in a Dispatch office/role
• 1+ years’ experience in an Administrative Position
• Experience setting appointments and/or logistics scheduling
• Experience tracking reports
• Ability to manage a variety of tasks and projects simultaneously
• Excellent professional written and verbal communication
• Professional phone answering skills
• Excellent time management and organizational skills
• Excellent computer and data entry skills
• Working knowledge of Microsoft and Google Suite Applications
• Minimum education: High School Diploma

The ideal candidate will have the following characteristics:

• Honesty and integrity
• Flexible; embraces change on a daily basis
• Obsessed with detail and accuracy
• Organized
• Stickler for following a task from beginning to end to ensure accuracy and that deadlines are met 100% of the time
• Warm & welcoming
• Punctuality, consistency and reliability
• Can-do, positive attitude
• Great problem solving skills
• Going beyond the call of duty
• Team player – no one person is more important than anyone else
• Passionate about making people happy
• Willingness to learn and grow with the company

This is a full-time position working Monday - Friday. The shift must be consistently performed between 7:00 a.m. to 4:00 p.m. daily with the occasional overtime.

Hourly Rate: $ 19.00 to $ 21.00+/hr DOE

Full time employees are eligible for the following benefits after a probationary period and can include:

• Health Insurance - Company pays 75% of employee’s plan, 25% of dependents plans
• Dental, Vision and Life Insurance plans
• Paid Time Off
• 401K and Health Savings Plan

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Salt Lake City, UT 84115: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dispatching: 1 year (Preferred)
• Customer service: 2 years (Required)
• Administrative support: 1 year (Required)
• Data entry: 1 year (Required)

Work Location: In person

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