Dispatcher Job at AMR
More Information about this Job:
Job Title: Dispatcher
Reports To: Communications Supervisor
Department: Communications
FLSA Status: Non-Exempt
POSITION SUMMARY:
The Dispatcher I functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher I will offer pre-arrival instructions as indicated.
Essential Duties and Responsibilities:
Minimum Qualifications:
Education/Licensing/Certification:
Experience:
Knowledge and Skills:
Ability to communicate clearly on the radio and telephone. Ability to record, transmit, and report information accurately. Ability to efficiently utilize all equipment assigned to him/her. Ability to manage multiple tasks simultaneously. Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls. Ability to understand basic computer applications.
Physical Requirements:
Occasionally: Walking-inside, reaching/handling, carrying less-than 25lbs., stooping
Constantly: Hearing/listening, talking, clear speech, simple touching/dexterity, typing, sitting, flexibility-upper body, seeing
NOTE REGARDING COVID-19: Upon accepting an offer and joining the GMR family, new hires may be required to submit a COVID-19 vaccination status of either vaccinated or not vaccinated
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:
Company Benefits: Check out our careers site benefits page to learn more about our benefit options.
Salary Range: $19.00 - $23.00 DOE (This rate applies to 12 hour shift and average 42 per week)
Job Title: Dispatcher
Reports To: Communications Supervisor
Department: Communications
FLSA Status: Non-Exempt
POSITION SUMMARY:
The Dispatcher I functions primarily as a call-taker telecommunicator and is responsible for receiving, recording and effectively managing requests for ambulance assistance/transport from various sources. The Dispatcher I will offer pre-arrival instructions as indicated.
Essential Duties and Responsibilities:
- Understands and adequately implements the concepts of Emergency Medical Dispatch as published in Principles of Emergency Medical Dispatch (and as customized by McCormick Ambulance) as a minimum standard of care.
- Allocates EMS resources properly as the need arises by application of appropriate decision making rules and approved protocols.
- Responsible and accountable for completeness and accuracy of paperwork related to his/her position prior to completion of shift.
- Responsible for accurate and complete data entry for the shift. This will also include State Run Report data entry as assigned.
- Responsible for generating applicable reports and checking for accuracy.
- Other duties as defined by the formal job description
Minimum Qualifications:
Education/Licensing/Certification:
- High school diploma or equivalent
- Current EMT cert, current EMD cert or current ETC cert
- CPR Card (American Heart Association ONLY. Hand written cards are not acceptable)
- ICS courses
- IS-100B (ICS 100)
- IS-200B (ICS 200)
- IS-700A (NIMS)
- IS-800B (NIMS)
Experience:
- Must have minimal medical training or telecommunications experience or, have at least one year's experience as an EMS or public safety dispatcher.
Knowledge and Skills:
Ability to communicate clearly on the radio and telephone. Ability to record, transmit, and report information accurately. Ability to efficiently utilize all equipment assigned to him/her. Ability to manage multiple tasks simultaneously. Possess good typing skills with speed and accuracy necessary to efficiently process emergency and nonemergency calls. Ability to understand basic computer applications.
Physical Requirements:
Occasionally: Walking-inside, reaching/handling, carrying less-than 25lbs., stooping
Constantly: Hearing/listening, talking, clear speech, simple touching/dexterity, typing, sitting, flexibility-upper body, seeing
NOTE REGARDING COVID-19: Upon accepting an offer and joining the GMR family, new hires may be required to submit a COVID-19 vaccination status of either vaccinated or not vaccinated
EEO Statement:
Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.
More Information about this Job:
Company Benefits: Check out our careers site benefits page to learn more about our benefit options.
Salary Range: $19.00 - $23.00 DOE (This rate applies to 12 hour shift and average 42 per week)
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