Dunkin' General Manager Job at Dunkin Donuts
Overview
A Restaurant General Manager is generally responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales of a single restaurant. They are responsible for the overall operation of the restaurant according to Dunkin’ standards, franchisee policies and procedures and in compliance with all applicable laws.
Responsibilities Include:
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals and results to restaurant team members
- Execute new product roll-outs including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Franchisee
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of DCP and other vendor orders
- Conduct self-assessments and corresponding action plans
- Ensure restaurant budget is met as determined by Franchisee
- Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
- Engages with Dunkin’ Brands Field Operations team as appropriate
Management Responsibilities Include:
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability and guest satisfaction
Education/Experience:
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail, restaurant or hospitality
- College Degree preferred
Key Competencies
- Strong analytical skills and business acumen
- Works well with others in a fun, fast-paced team environment
- On time, demonstrates honesty and a positive attitude
- Willingness to learn and embrace change
- Ability to train and develop a team
- Guest focused
- Time Management
- Problem solving
- Motivating others
Physical Demands/Working Conditions:
- Standing on feet
- Repetitive motion including bending, stooping and reaching
- Lifting packages (if applicable)
- Wearing a headset (if applicable)
- Working in a small space
Pell Restaurant Group is currently hiring for a Dunkin General Manager to join our team!
Well let you in on a little secret... while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?
Heres whats in it for you:
To keep our amazing team running, employees at our Dunkin Restaurants enjoy a bunch of great perks:
- Discounted college degree program
- Career development and growth
- Training and ongoing development opportunities
- Competitive Pay
- Paid Time Off*
- Bonus potential*
- Healthcare*
eligibility requirements
The General Manager is responsible for providing strong, positive leadership to his/her team to deliver great and friendly guest experiences, operational excellence and for helping to build profitable top line sales. They are responsible for the overall operation of the restaurant according to Dunkin Donuts standards, franchisee standards and in compliance with all applicable laws.
Heres who were looking for:
- A welcoming, upbeat, positive attitude
- Someone who focuses on providing an exceptional guest experience and a positive working environment for their team
- A leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurant
- A results driven leader who has restaurant experience in; cost, inventory, and shift management
- Someone who loves to motivate, lead and develop their team
- The ability to effectively train others on all aspects of the restaurant's operations
Want to be a part of a growing group with unlimited professional development?
Submit your resume now!
You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
We are an equal opportunity employer and will not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable state or federal civil rights laws.
Prell Restaurant Group is an equal opportunity and E-Verify employer.
Brand: Dunkin Donuts
Address: 17404 Bellflower Blvd Bellflower, CA - 90706
Property Description: 356659 - Bellflower
Property Number: 356659
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