EEP Marketing & Outreach Sr. Rep.

Description

Description

This position leverages interactions with customers to increase awareness of Energy Efficiency Programs (EEP) and help meet program goals and objectives; educate customers on program offerings; increase rebate completion rates; and provide financing options. Interactions will include participation in marketing and outreach events (i.e. information booths at home shows, festivals, community events, etc. including delivering presentations), effectively assisting on inbound and outbound calls, emails and other communications. This position fosters a positive image of Nicor Gas and the EEP Program.

This role:

• Supports EEP Program Managers with their initiatives, such as outbound call campaigns and research.

• Cross trains to learn all areas in Energy Efficiency.

• Seeks and optimizes opportunities to support Customer Development and other key stakeholder areas through customer interactions.

• Is an integral part in customer facing initiatives.

JOB REQUIREMENTS

Education, Certifications/Licenses:

Preferred: Associates or Bachelor’s degree in business, Marketing, Communications or related discipline

Bilingual preferred

Related Work Experience:

Required: Six months general work experience

Preferred: Sales, Marketing, Community Outreach, Customer Centric Experience

OR any combination of education and work experience which permits the candidate to meet position work requirements.

Specific Skills & Knowledge:

Required: Strong presentation, communication, and written communication skills

Preferred: Working knowledge of MS Word, Excel, Outlook, Salesforce, Smartsheet, PowerPoint

Working Conditions/Physical Requirements:

Will be required to travel to events. Trips require driving within the Nicor Gas territory and Chicago area. This role involves attending indoor and outdoor events, which includes standing, carrying program materials, setting up booths, etc. There could be an occasional overnight stay required.

• Will be required to use a personal vehicle to attend events, and to carry program materials which could include boxes of materials, pop-up tents, giveaways, etc. Employees are reimbursed for mileage beyond regular home to work mileage.

• Will work in an office environment. Due to the nature of the role, employee may occasionally work beyond traditional business hours to meet deadlines or attend events as a company representative. Position requires the ability to work occasional weekends and evenings as necessitated with possible hybrid work opportunity.

MAJOR JOB RESPONSIBILITIES:

Functional Expertise:

• Answer inbound calls

• Attend events and present about Energy Efficiency Programs

• Conduct outbound outreach activities

• Participate in special assignments

Business Acumen:

• Work with internal team

• Be self-motivated within guidelines of the role

• Be thorough and accurate with logging and data entry

Engagement:

• Join Employee Resource Groups

• Take part in company and team events

Driving Results:

• Promote program participation

• Provide energy savings kits to customers

Disclaimer:

This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.

Southern Company Gas provides for the energy needs of millions of U.S. households and businesses. As the largest natural gas-only distribution company in the United States, with more than 150 years of history behind us, we're working to ensure that Americans have access to an abundant, safely delivered supply of natural gas for decades to come. We offer our customers a wide range of energy services under one umbrella: seven regulated utilities as well as non-regulated businesses that offer retail, wholesale and storage services.

Southern Company (NYSE: SO) is America's premier energy company, with 46,000 megawatts of generating capacity and 1,500 billion cubic feet of combined natural gas consumption and throughput volume serving 9 million customers through its subsidiaries. The company provides clean, safe, reliable and affordable energy through electric operating companies in four states, natural gas distribution companies in seven states, a competitive generation company serving wholesale customers across America and a nationally recognized provider of customized energy solutions, as well as fiber optics and wireless communications. Southern Company brands are known for excellent customer service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, Southern Company and its subsidiaries are inventing America's energy future by developing the full portfolio of energy resources, including carbon-free nuclear, 21st century coal, natural gas, renewables and energy efficiency, and creating new products and services for the benefit of customers. Southern Company has been named by the U.S. Department of Defense and G.I. Jobs magazine as a top military employer, recognized among the Top 50 Companies for Diversity by DiversityInc, listed by Black Enterprise magazine as one of the 40 Best Companies for Diversity and designated a Top Employer for Hispanics by Hispanic Network. The company has earned a National Award of Nuclear Science and History from the National Atomic Museum Foundation for its leadership and commitment to nuclear development and is continually ranked among the top energy companies in Fortune's annual World's Most Admired Electric and Gas Utility rankings. Visit our website at www.southerncompany.com.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Type: Standard

Primary Location: Illinois-Metro Chicago-Naperville

Operating Company: Nicor Gas

Job Type: Standard

Travel (Up to...): Yes, 25 % of the Time

Work Location(s):

G O Naperville - 1844 W Ferry Rd. (1844NapervilleCODE)

1844 W Ferry Rd.

Naperville, 60536

Req ID: NGC2000110