ERP Student Financials Support Specialist Job at Northern VA Community College
Title: ERP Student Financials Support Specialist
Agency: Northern VA Community College
Location: Fairfax County - 059
FLSA: Exempt
Hiring Range: Commensurate with Experience (Up to $85,000/yr max)
Full Time or Part Time: Full Time
Additional Detail
Job Description:
General Description:
The ERP Student Financials Support Specialist will analyze, configure, and test various components of the People Soft Student Financials module as it has been implemented at NOVA to insure that delivered features and business processes meet College policy and operational needs.
Duties and Tasks:
The ERP Student Financials Support Specialist will analyze, configure, and test various components of the People Soft Student Financials module as it has been implemented at NOVA to insure that delivered features and business processes meet College policy and operational needs.
Duties and Tasks:
- Identify policy issues and recommendations related to software capabilities
- Analyze, configure, and test various components of the People Soft Student Financials module.
- Prepare software specifications for modifications and system enhancements.
- Works with VCCS and other NOVA analysts to modify People Soft software and software set-up as necessary to meet College, federal, and state requirements.
- Prepares written documentation and training materials.
- Provides second-level Help Desk support to research and resolve software-related problems.
Required KSAs:
- Ability to analyze and solve problems in computer applications
- Utilize technology to support the delivery of services
- Ability to enter data into database tables, and identify and resolve data conflicts
- Ability to read, interpret, and explain policy implications of software documentation and setup
- Ability to work under pressure and meet deadlines
- Ability to make decisions and work independently
- Demonstrated ability to communicate effectively orally and in writing with users and stakeholders
- Ability to work as a member of the CIS team and to collaborate closely with other application support analysts, programmers and NOVA staff
- Strong knowledge in college business office policies, processes and practices as they’re enabled by the People Soft system.
- Strong customer service orientation
- Strong PC skills, including MS Office
Minimum Qualifications:
- Bachelor’s degree (or higher); or a combination of education, training, and experience.
- Some experience with PS Student Administration systems, especially the Student Financial module.
- Some experience with the relevant PS tool set, including Application Designer.
- Some experience in a higher education business office.
- Some experience with People Soft Learning Solutions Student Financials module.
Preferred Qualifications:
- Formal Student Financials functional training desired.
- Significant experience with current version of People Soft Student Learning Solutions.
- Significant experience with college business office policies, processes and practices through front line customer service in a business office.
- PS post-production support experience.
- Some experience with Query tools and SQL.
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