Who we are:

We keep on growing because we only hire the best, and our customers love us for it; our 4.9-Star rating is no accident! We’ve been at this since 1951 here in Fayetteville. We’ve grown into one of the destination employers within the Fayetteville and Raleigh metro areas. You’ve probably seen our trucks and our ads, now we want to see YOU!

What We Offer:

Salary range: $80K - $115K, plus bonuses

• Full benefits include Medical, as well as company paid Dental, Vision, and Life for the employee along with other coverage that can be added.
• 401k with company match
• Core Values:
  • Always Do the Right Thing
  • Always Growing
  • Can-Do Attitude
  • Be Kind
  • Deliver WOW
• Stability: Family Oriented and family-owned business since 1951. We’re the largest, most established, and fastest-growing Home Services business in the surrounding areas
• Engaged: Positive team-focused work environment with great employee engagement
• Always Growing: Ongoing Professional & Personal Development Training Opportunities
• Fun & Focused! We work hard and play hard – we’re a fun team of rock-stars with can-do attitudes who are driven, focused, and have a strong work ethic.
• Community Focus: Established brand with a great reputation – We are dedicated to supporting our community and veterans as well as the greater good by contributing to both local and global causes
• Destination Employer: Established brand with a great reputation & a strong focus on our company culture
• Our Standard: We pride ourselves in providing a 5-star customer service experience and it shows with 4,000+ Google reviews (industry average is 200); & over 6,000 5-star reviews on all platforms

Our ideal Division Manager is:

• Hungry
• Respectful
• Positive
• Personable
• Goal-oriented
• Passionate about helping others
• Determined

RESPONSIBILITIES

The Job Responsibilities of this Division Manager includes, but are not limited to:

• Conduct ride-along with technicians
• Conduct effective one-on-one meetings
• Lead weekly team meetings
• Hit daily revenue goals and targets, and manage departmental budgets
• Set goals and KPI’s for the team and develop performance improvement plans
• Coordinate technical training for technicians with vendors
• Cascade information and uphold core values, ensuring alignment with and reinforcing company culture
• Coordinate with dispatch and review calls
• Resolve customer and employee issues

QUALIFICATIONS

Required

• Minimum of 3 years management experience
• Sales training experience
• Customer Service experience
• Proven success training and developing people

Preferred

• Management experience in the home services industry
• 4-year degree
• Trade knowledge in either HVAC, Electrical, Plumbing and/or Construction

If you feel like this is the career path for you, then click APPLY to submit your resume an email will follow with the remaining steps.

Equal Opportunity Employer