Calling Mechanical Engineer Wizards seeking a home where you can grow.

Help us achieve our growth goals as we expand our customer support team. We will teach you our machines and mentor you along our engineering career path.

DN Solutions, formerly Doosan Machine Tools, is a leading global manufacturer of CNC turning and milling machines, and the home of #MachineGreatness. We build a range of CNC machines for leading manufacturers in the Aerospace, Automotive, Defense, Energy Medical, Electronics, Agriculture and Semi-conductor industries.

Our success is driven by our team of talented, dedicated individuals working closely together to meet or exceed customer expectations. Take the next step in your career and become part of our fast-growing company. DN Solutions America, with its U.S. headquarters located in Pine Brook, New Jersey, is seeking qualified candidates to join our team.

Good benefits are important to our employees and their families. Many benefits are 100% paid by the employer including medical, prescription, dental, life and disability income insurance. We also offer a 401k retirement plan with company match, paid vacation, personal days, paid holidays, and a subsidized lunch program.

We are currently searching for an experienced Customer Support Engineer who will be responsible for activities involving installation, engineering, repairing, and upgrading of equipment and systems. The position will be based at our Chicago, Illinois office and will service the Mid-West Territory.

We will consider entry level, mid-level and more experienced engineers and provide the appropriate challenge for your level of experience.

What you will do:

· Responsible for post-sales support to clients. You will provide technical and operation training, test, adjust, trouble-shoot, repair, rebuild and install CNC (Computer Numerical Control) machining equipment, peripherals, and upgrades.

· Plan and coordinate activities concerned with installing, repairing, and upgrading equipment, investigating, and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.

· Work both independently and as a member of a team coordinating work activities and priorities.

· Examine machinery, components, work orders and converse with equipment.

· Detect equipment problems and ascertain whether mechanical or human errors contributed to the problems.

· Analyze all available information to determine root-causes and recommend/complete repairs, upgrades, or other corrective actions.

· Advise management and factory engineers regarding equipment defects,

customer satisfaction, product performance, and suggestions for product improvement.

Minimum Education and Requirements:

· Bachelor's degree in engineering (electrical, mechanical, or engineering technology)

· Minimum of 2-5 years’ working experience in a Machine Tool Company

· Knowledge of Fanuc Machines and CNC engines

· Understand PLC systems and diagrams.

· Ability to operate forklift truck and manual lifting equipment.

· MS Office

Travel Requirements: 50% overnight travel

We offer competitive pay based upon experience.

DN Solutions America is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work setting:

• In-person

Ability to commute/relocate:

• Bensenville, IL 60106: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Tell me about your experience with working for a Machine Tooling Company

Education:

• Bachelor's (Preferred)

Experience:

• PLC Systems Diagrams: 1 year (Required)
• Mechanical engineering: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person

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