How to Apply

Apply directly through SDZWA Career page:

https://us63.dayforcehcm.com/CandidatePortal/en-US/sdzwa/Posting/View/10458

HOW YOU WILL IMPACT OUR MISSION

The Tour Operator assists guest entering and departing from the Flightline Safari and monitors safe operation of equipment and machinery. This position reports to the Safari Experiences Supervisor.

WHAT YOU WILL DO

• Assists customers in entering and disembarking from Flightline Safari
• Places trolleys on and off the cable
• Slows and stops incoming riders
• Starts ride motor and auxiliary motor
• Takes customer tickets
• Counts customers
• Closely observes gondolas, cables, machinery and customers
• Checks and observes potential safety hazards
• Answers customers’ questions
• Provides information regarding the San Diego Zoo Wildlife Alliance, wildlife exhibits and plant life

WHAT WE ARE LOOKING FOR

Adventurous individuals who are excited to provide great experiences to guest on the Safari Park’s Flightline Safari and other Safaris. Candidates must have the ability to be able to operate large profile vehicles with passengers; monitor sounds and two-way radio traffic; the ability to deal courteously with the public. Motivated individuals who can work both independently as well as on a team with minimal supervision. Prior customer service experience and adventure sport experience highly desirable for these positions (i.e. - rock climbing, aerial adventure courses, zip lines/flight lines, etc).

• EDUCATION AND CERTIFICATIONS
• Education, training and/or experience which clearly demonstrate the essential functions, knowledge and skills outlined; some experience in public/customer contact work is desirable.

• SKILLS AND KNOWLEDGE
• Effective customer service skills
• Perform the duties outlined
• Learn safety rules and procedures for operation of riders
• Learn to operate the riders properly and safely
• Keep simple records
• Make arithmetic calculations
• Deal tactfully and courteously with the public and employees
• Communicate effectively
• Handle repetition and unruly passengers

SOME OF THE PERKS YOU WILL ENJOY AS A TEAM MEMBER

• Free admission to the San Diego Zoo and the San Diego Zoo Safari Park
• Family Passes
• Complimentary Tickets
• Local and In-House Discounts
• Employee Assistance Program
• Wellness Program

IMPORTANT DETAILS

• Location: Escondido, CA
• Position Type: Hourly Part-Time Non-Exempt Union Position - If selected there will be union fees and dues to be paid to the Union.
• Hourly Rate: $19.91

Job Type: Part-time

Pay: $19.91 per hour

Benefits:

• Employee assistance program

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

Work Location: In person

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