Flexible Agent- 7A-3P and 3P-11P

What we look for in a candidate, they must enjoy working with people and in a team environment. You must be friendly, compassionate, and outgoing with great communication skills. The job requires multitasking, standing and quick problem solving. You must be able to comply with safety standards as well as policies of Marriott. Previous hotel experience is always preferred but not required.

Detailed Job Responsibilities: Acknowledge, greet, register, and assigns rooms to meet guests needs/request. Must be able to keep confidential information, including guest information. Promptly and effectively handle guest request, concerns and complaints. Answer multi phone lines and direct calls to the appropriate areas. Responsible for maintaining cash drawer, logging guest’s request and following up Complete shift checklists for the front desk. Answers all inquiries pertaining to hotel services and any local attractions Take pride in your hotel and keep common areas clean and organized.

Detailed Job Requirements

Requires the ability to work on computers and present themselves in a professional manner.

• Ability to identify and resolve problems in a timely manner; develops alternative solutions and uses reason even when dealing with emotional topics Ability to handle difficult situations or stressful situations; includes the ability to respond promptly to customer needs and requests for service and assistance Ability to maintain a high level of professionalism; treats others with respect and consideration regardless of their status or position Knowledge of standards and policies Knowledge of and ability to adhere to safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written

Skill in the use of personal computers and related software applications

• Must be flexible and willing to work some weekends and Holidays.

Job Type: Full-time- Flexibility a must

Job Type: Full-time, Part-time

Pay: $13.00 -14.00 per hour

Job Type: Full-time

Pay: From $14.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Night shift
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Hotel Experience: 1 year (Preferred)
• Front Desk: 1 year (Preferred)

Work Location: In person

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