Apply https://centralcityhealth.org/careers/

Position Scope:

The Front Desk Receptionist reports directly to the Clinic Lead and is responsible for providing excellent customer service to patients presenting at the clinic for appointments and those telephoning for assistance.

Position Responsibilities:

1. Greet patients as they arrive at the clinic, answer incoming phone calls, open and sort incoming mail and prepare outgoing mail.

2. Assist patients with completing paperwork and registration materials.

3. Oversee waiting room and monitor patient flow, keeping the clinic lead appraised of any patients waiting for long periods of time.

4. Screen patients for insurance status and eligibility in publicly supported programs.

5. Schedule patient appointments for all providers and support services staff such as CPSP case manager, LCSW, health education, etc.

6. Assist in preparing, filing, and pulling patient charts.

7. Handle protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). The Front Desk Receptionist will have access to protected health information during the course of his/her work activities. The Front Desk Receptionist will use this information to communicate medically necessary information to other health care providers to facilitate care for the patient. Applying the minimum necessary standard for HIPAA, the employee will have access to the full medical record, the practice management system, and the chronic disease registry system.

8. Other duties as may be assigned by the Clinic Lead.

JOB-RELATED QUALIFICATION STANDARDS:

• Bilingual in English/Spanish

Education

• High School Diploma or GED required. Successful completion of medical assistant training program or a minimum of 3 years’ experience as a medical receptionist, preferably in a community health center.

Central City Community Health Center offer a dynamic work environment with competitive salaries and benefits. Central City Community Health Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Central City complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Job Type: Full-time

Pay: $18.66 - $21.79 per hour

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Stanton, CA: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person

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