Front Desk Receptionist Job at Forum Health LLC

Forum Health LLC Austin, TX 78758

$20 - $22 an hour

Full Job Description

Forum Health is a nationwide network of medical providers specializing in functional medicine. We take pride in helping our patients reach their full wellness potential using precision functional and integrative treatments.

Forum Health network is in need of a reliable, customer-oriented Medical Receptionist to join the team.

The Receptionist/Medical Assistant will provide customer service to our patients and administrative support to our Medical team. This is a fast paced Medical Office with a high volume of calls and patients. This position serves as the company’s first impression to all of our patients and visitors, we expect the person in this role to both dress and act professionally at all times. You will be cross-trained for Medical Assistant.

*Requirements Education/Experience*

  • High School Diploma/GED
  • Excellent customer service skills
  • Excellent phone etiquette
  • Detail oriented
  • Ability to Multitask
  • Team Player
  • Integrative/Functional medicine experience a plus
  • Experience selling products or services is a plus
  • Excellent communication skills both verbal and written
  • Comfortable with daily office and administrative duties

Duties and responsibilities include the following. Other duties may be assigned.

  • Greet Patients during check in and check out.
  • Answer incoming calls, faxes and emails.
  • Taking detailed messages for the medical staff.
  • Taking Vitals
  • Provide each patient with excellent, personalized service.
  • Scheduling appointments.
  • Invoicing and inventory control.
  • Accounts Receivable.
  • Order fulfillment and shipping.
  • Patient documentation.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Work setting:

  • Clinic
  • In-person

Experience:

  • Vital signs: 1 year (Required)
  • Medical Assistant: 1 year (Required)

License/Certification:

  • Certified Medical Assistant (Preferred)

Work Location: In person




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