Front Desk Receptionist Job at Longhorn Imaging Center
DESCRIPTION
We are looking for a Front Desk Coordinator to join our team at our Bastrop location. The ideal candidate will have a heart for serving others with a strong inclination for outstanding customer service.
ABOUT LONGHORN IMAGING
Longhorn Imaging Center is locally owned and operated right here in the heart of Texas. While we have only been open for 8 years, we already have 8 locations throughout the Austin and surrounding areas! With rapid growth comes endless possibilities for future opportunities within the company. The company not only values our teams feedback and ideas in all areas, we encourage it! Longhorn Imaging is committed to building a workplace environment that is focused on more than just productivity. The overall morale and culture of the company is something we are always mindful of and strive to constantly improve.
JOB RESPONSIBILITIES:
- Provide the highest quality customer service to patients
- Interact with patients in a professional and friendly manner
- Check in patients and ensure completion of all necessary paperwork
- Inbound and outbound phone calls to patients, attorney offices, & doctor offices
- Thoroughly explain insurance benefits to patients and collect patient payments
- Process emailed requests; records, patient follow ups, etc.
- Maintain schedule and ensure that it stays fully booked
SCHEDULE:
- Monday - Friday 7:45am-4:00pm
QUALIFICATIONS:
- Minimum 1 year of Customer Service experience
- Minimum 1 year of Healthcare experience
- Comprehensive knowledge of Microsoft Office products
- Detail oriented with strong ability to multitask in a fast paced environment
- Excellent written and verbal communication skills
- Ability to lead and work independently while using critical thinking skills
- High school graduation or GED; some college preferred
- Insurance verification and authorization knowledge is a plus, but not required
- Spanish speaker is a plus, but not required
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
COVID-19 considerations:
Being an essential medical office, we take Covid-19 very seriously. We take several measures to insure we are keeping not only our patients safe, but our staff as well. This is our highest priority during this time.
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Healthcare: 1 year (Required)
Language:
- Spanish (Preferred)
Work Location: One location
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