Front Desk Receptionist Job at Royal Oak House Assisted Living
ABOUT ROYAL OAK HOUSE
The Royal Oak House is a fully licensed assisted living and memory care community located in a quiet neighborhood 1.5 miles away from beautiful downtown Royal Oak. The community is owned and operated by a family run, Michigan based company that has been in the healthcare industry for over 27 years!
For more information on the Royal Oak House, please visit our website www.royaloakassistedliving.com
Summary of Job Description:
Under the general direction of the Executive Director, primary responsibilities include, but are not limited to, providing clerical support to the community by answering phones, taking and distributing messages, greeting guests and assisting with other projects as needed.
Essential functions/Job duties:
- Ensure the highest quality of service is available to our residents.
- Greets visitors, ascertains nature of business, provides information or conducts visitors to the appropriate person.
- Answers the telephone and gives information to callers or routes calls to appropriate staff.
- Takes and distributes accurate messages from visitors.
- Receives, sorts and distributes incoming mail.
- Maintains and updates office database such as resident mailing lists, contact information, room lists.
- Monitor and maintain necessary inventory of office supplies.
- Ensure all office equipment are properly serviced and maintained in working order.
- Responsible for maintaining front lobby area of the facility in a clean and orderly manner.
- Assists with special projects as needed.
- Responsible for carrying out any emergency procedures required during shift.
- Notifies Assistant Administrator of any emergency situations
- Notes areas or articles in need of repair and reports to Assistant Administrator.
- Assist Human Resources in recruiting, scheduling, onboarding of new employees.
- Provides and serves as a back-up to other service functions at the facility as needed.
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 5x8
Work Location: One location
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