About us

Welcome to Lash Mama Studio, a young and fast-growing beauty company. We're highly motivated and looking for individuals with high-energy and a positive attitude to join our team. Our services include lash extensions, brow lamination, Keratin Lash Lift, and eyebrow shaping. We strive to provide top-notch services that make our clients feel comfortable and confident. Join us and help empower women through beauty!

Lash Mama Studio is currently seeking a skilled and driven Front Desk Receptionist to join our team. Our ideal candidate should have outstanding customer service skills and be a quick learner. As a member of our professional beauty team, you will play a vital role in ensuring that our clients have an exceptional experience, from the moment they call to the moment they leave!

At Lash Mama Studio, we are passionate about amplifying our clients' natural beauty and empowering them to feel more confident. If you share our passion and are excited about the opportunity to be a part of a dynamic and professional team, we want to hear from you!

HIGH ENERGY AND GOOD VIBES ONLY !

*SATURADAYS ARE A MUST - weekday hours are negotiable!

Job Type: Full-time/Part-time

Shift:

• 10 hour shift
• 8 hour shift

As the ideal candidate for this role, you must possess the following qualifications:

• An engaging personality and enjoy interacting with people
• Exceptional client service and phone etiquette skills
• Open availability and a reliable schedule to meet the needs of the business
• Quick learning ability
• Strong organizational and communication skills
• Ability to work in a fast-paced environment and manage multiple requests simultaneously
• Team player with previous retail sales and customer service experience preferred

Your responsibilities will include, but are not limited to:

• Answering phone calls and booking appointments
• Contacting clients for booking confirmations
• Assisting clients with checkout after services
• Maintaining a clean and organized salon environment, including sanitizing common spaces and restrooms
• Maintaining client database and running daily reports
• Cash/payment reconciliation
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Performs administrative and clerical support tasks; maintains files and office supplies.
• Supports executive team as needed with calendar, expense reports, copying, and mailings.
• Manages artist's schedules
• Assists in all office events including catering orders, set up, and clean up.
• Assists in maintaining kitchen inventory, organization, and tidiness.

Join our team at Lash Mama Studio and help us provide exceptional service and beauty experiences for our clients!

**PLEASE INCLUDE THE DAY (MON to SAT ) THAT YOU ARE AVAILABLE TO WORK IN YOUR RESUME/NOTE** The candidate who is failing to do so won't be called for the interview.

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Watertown, MA 02472: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

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