Front Desk Registrar - Mercy Health Urgent Care Job at Mercy Health
Are you passionate about improving the patient's experience through high quality, convenient, and connected care delivery?
Welcome to urgent care, the way it should be. At Mercy Health Urgent Care, we understand the many complexities of life and healthcare, which is why our team strives to create a better, easier experience. Our clinics are designed to provide convenient, same-day care that is connected to services and a ministry passionate about making health care easier.
We are seeking highly motivated and skilled professionals who share a passion for excellence in care delivery, along with a desire to join a growing service line.
As a full-time Urgent Care team member, you will enjoy contributing three 12-hour shifts per week, including weekend rotations and paid Holidays allowing yourself plenty of time for friends, family, and self-care!
Apply today to learn more about joining a team that’s changing the way urgent care is delivered! Be part of our growing organization that will deliver customer-centric care with the strong support of the Mercy Health Urgent Cares in Cincinnati, OH!
WHY you should join our Team:
Easy: Bon Secours Urgent Care makes it easy for you to work in a setting where you can practice at the top of your license/skill level, while our flexible scheduling options offer you a good work-life balance.
Welcoming: Each urgent care center offers you an opportunity to work closely with a team of associates dedicated to each other and to providing exceptional clinical care and patient experiences.
Connected: We’re part of Bon Secours, where you’ll experience the support of a reputable system and the resources and benefits that will keep you connected – to a community of urgent care providers and to specialists and services when patients need more advanced care.
We offer Full-Time, PRN and Full-Time Float positions throughout the Cincinnati Market!
As a fulltime Urgent Care team member, you will enjoy contributing three 12 hour shifts, weekend rotations and paid Holidays allowing yourself plenty of time for friends, family and self-care.
Summary of Primary Function
The Front Desk Registrar is the welcoming agent for patients into the urgent care center and collects necessary information to initiate the urgent care visit. The registrar communicates and models the mission and values of Bon Secours Mercy Health.
Essential Job Functions
Collect patient information and co-pays required to initiate an urgent care visit and document such information within the electronic medical record (EMR).
Answers phone in a manner consistent with Bon Secours standards of excellence, appropriately routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner.
Follows front end revenue cycle check-in standard work including: Obtains registration from patients and accurately enters required information into the computer system, Secures signatures on all required forms and updates information accordingly, Registers patients in a timely and accurate manner, Collects missing information from the patient, Collects necessary co-pays and/or collection balances from the patient.
Maintains a safe and supportive environment by keeping the work area, supplies, and equipment in clean, orderly, and safe manner, ensuring availability and proper functioning of supplies and equipment.
Participates as an active member of the patient care team, including attendance at clinical huddles
Reconciles cash drawer at the close of the day. Schedules follow-up appointment and/or assists with scheduling other services for patients.
Other duties include but not limited to DOT specimen collection, ordering supplies, cleaning and/or disposing of contaminated supplies, scheduling, phone triage,
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation.
Employment Qualifications
High School Diploma or GED
Preferred Education
Specialty/Major
Medical Assisting
Minimum Qualifications
At least one year of face-to-face registration experience.
Other Knowledge, Skills and Abilities Preferred
Strong oral communication skills, good attention to details, and an ability to multitask.
Comprehensive, affordable medical, dental and vision plans
Prescription drug coverage
Flexible spending accounts
Life insurance w/AD&D
Employer contributions to retirement savings plan when eligible
Paid time off
Educational Assistance
And much more
- Benefits offerings vary according to employment status
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com
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