Front of House Team Member Job at Battle Creek Oral and Maxillofacial Surgery

Battle Creek Oral and Maxillofacial Surgery Battle Creek, MI 49015

From $18.50 an hour

Oral Surgery Front Office Team Member

Our patients are our #1 priority. We are seeking someone exceptional to join our team and fulfill this new role - someone who will support and foster our dedication to our patients!

This is an exciting new opportunity for a Front Office Team Member to join our busy, fast-paced oral surgery practice. The ideal candidate is highly professional, articulate, able to efficiently manage multiple tasks, a detail-oriented self-starter with knowledge and passion for serving others in the field of Oral and Maxillofacial Surgery. This role is full-time, Monday through Friday, candidate must be able to work until 5:30pm.

COMPETITIVE BENEFITS PACKAGE:

Full-time employees may enroll upon hire in their choice of (3) top-notch group health, dental and vision insurance plans – ALL FREE TO THE EMPLOYEE! Our competitive benefits package includes Paid Time Off (PTO) upon hire, paid holidays, staff uniforms, 401K Retirement Plan with 3% company contribution and profit sharing.

Our ideal candidate will be eager to learn from other team members and to participate in Oral Surgery-focused training. Educational opportunities, specialized courses and/or certification programs may be required to excel in the role and will be funded by the employer.

Responsibilities include, but are not limited to:

  • Answer phone calls in a timely and friendly manner
  • Schedule physician meetings and special events as needed
  • Schedule/Confirm appointments
  • Check patients in/out
  • Verify insurance benefits
  • Take an active part in special projects as a member of the Front Office Team
  • Participate in team initiatives, team meetings and assignments
  • Educate patients on available lending/financing options

Other skills and qualifications:

  • Excellent grammatical and communication skills, written and verbal
  • Provide outstanding and courteous customer service to all callers and visitors
  • Must be friendly; maintain a smile and positive attitude in stressful situations
  • Ability to achieve multiple daily goals efficiently and accurately
  • Recognize practice needs and fulfill them, problem-solve, and prioritize tasks each day
  • Demonstrate a positive attitude and approach in work
  • Clearly communicate with team members and/or surgeon
  • Must be a team player

Experience and Education Minimum Requirements:

  • Highschool Diploma or equivalent required
  • Customer Service experience (medical/dental office preferred)

Pay rate will be commensurate with qualifications and experience.

Resumes and inquiries will only be accepted through this Indeed Job Advertisement.

Job Type: Full-time

Pay: From $18.50 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer service: 1 year (Preferred)

Work Location: In person




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