Front Office Associate Job at Caldwell Family Wellness
We are looking for someone who is friendly and well organized with excellent computer skills who wants to work in a relaxing and nurturing atmosphere that is focused on helping people feel their best.
The position will be part-time (25+ hours/week) with competitive pay and room for growth.
Who are we?
Caldwell Family Wellness is a family-owned acupuncture and massage practice located in Blue Ash. We have been serving Greater Cincinnati for the past 6 years. We care for people of all ages from babies to the elderly and enjoy helping people improve their quality of life with the wisdom of Chinese medicine, massage therapy and supportive caring practitioners and staff.
Responsibilities:
Welcoming and scheduling patients
Maintaining, organizing and scanning patient forms
Answering phones and processing payments
Inputting data into our operating system
Preparing the rooms between treatments
Most importantly we want someone who is warm and welcoming with excellent customer service skills that will give our patients a great experience. Every point of contact they have with us from phone calls to when they walk in the door is a part of their healing journey. You must be comfortable with multi-tasking responsibilities while still making the patients feel invited.
Qualifications:
Computer skills and familiarity with Microsoft Excel
Experience in customer service work
Typing skills and comfortable with Data entry and medical record privacy
An interest in the Health and Wellness industry
Bonus Qualifications:
Familiarity with Jane Software
Experience receiving Acupuncture and/or Massage Therapy and/or working in this field
Experience in verifying insurance benefits, outpatient insurance billing and reconciliation a plus
Please include references with your resume when applying.
Job Type: Part-time
Ability to commute/relocate:
- Cincinnati, OH 45242: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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