ESSENTIAL FUNCTIONS:

• Answers phones, greets clients, and responds to general inquiries for a medical practice
• Manages the lobby, maintaining a clean and orderly environment and ensuring company standards are being met
• Opens mail, organizes office files, and scans/mails documents
• Provides light administrative support to employees
• Manages & orders supplies
• Make appointments, keep records, or perform other clerical duties.
• Observe patients, charting and reporting changes in patients' conditions, such as adverse reactions to medication or treatment, and taking any necessary action. Influence patients' behavior to assist in their healing.
• Administer prescribed oral medications and hypodermic injections, following physician's prescriptions and hospital procedures and noting times and amounts on patient’s charts.
• Answer patients' calls and determine how to assist them.
• Measure and record patients' vital signs, such as height, weight, temperature, blood pressure, pulse, and respiration.
• Provide basic patient care or treatments, such as taking temperatures or blood pressures.
• Monitor patients' physical and emotional well-being and report unusual behavior or physical ailments to medical staff.
• Provide nursing, psychiatric and personal care to patients.
• Interview new patients to complete admission forms, to assess their mental health status and to obtain their mental health and treatment history.

WHO WE ARE

We are the Central Valley’s premier behavioral health treatment provider. Founded in 2019, our companies have experienced steady and consistent growth in the Fresno/Clovis area. Our portfolio includes the following companies:

• Sierra Meadows Behavioral Health, providing behavioral healthcare including substance use for adults through our 18-bed inpatient program & robust outpatient programs;
• Ascend Behavioral Health, where we offer a 6-bed inpatient program as well as a high quality outpatient mental healthcare for children & adolescents;
• Sierra Meadows & Ascend Psychiatry, an outpatient psychiatry practice serving all ages;
• Touchstone Recovery Center, a thriving outpatient substance abuse program for adults and adolescents;
• Sierra Meadows Foundation, our not-for-profit free counseling center and training facility.

For additional information, please visit us at: www.sierrameadowsbh.com, www.ascendbh.com, www.touchstonerecoverycenter.com, and www.sierrameadowsfoundation.org.

• Must have a valid license for CNA, MA, LVN or LPT- Experience working in mental health, alcohol or drug abuse a plus.
• High School graduate or equivalent
• Must be available Monday through Friday during normal business hours
• Bilingual strongly preferred
• 1+ years customer service experience preferred with excellent communication and interpersonal skills
• Must be capable of maintaining regular and punctual attendance
• Must possess strong phone and computer skills
• Must be able to maintain confidentiality regarding patient, employee and company proprietary information
• Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels
• Must qualify based on background check, Drivers License status, and drug testing

PHYSICAL REQUIREMENTS

• Lifting 10 lbs, sitting for long periods of time, standing, and bending.