Front Office Specialist Job at Concentra
As a front desk recpetionist, you are the first and last point of contact to our patients, you will ensure patients feel comfortable during their visit, multitasking between greeting patients and managing a variety of administrative assistant duties.
THE DETAILS
- Patient Service Representatives greets patients and visitors, communicates wait times and directs them accordingly.
- Obtains authorization as needed to process patients for services needed.
- Checks patients in appropriate patient management system in accordance with client company protocols.
- Explains all required forms to patients and ensures proper completion of all paperwork.
- Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.
- Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
- Files paperwork, medical records and correspondence according to defined company procedure.
- Maintains inventory of office supplies and printed forms.
- Manages dissemination of all paperwork to outside parties including non-injury paperwork, custody and control forms.
- Follows HIPAA guidelines and safety rules
- Attends center staff meetings and participates in ongoing training as a Medical Front Office Assistant
- Completes processing of patient referrals including accurate checkout, paperwork processing, patient education and communication with Client Support Services as required.
- Assists Center Administrator in managing daily front desk administrative functions.
- Complete understanding and ability to perform in all aspects of front office operations
- Performs receptionist duties to achieve or exceed established service standards
- Assists in maintaining a neat, clean and orderly appearance throughout the facility
Job Type: Full-time
Pay: $17.00 - $21.38 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- West Valley City, UT 84119: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Work Location: In person
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