Job Summary
We are opening a new location in the Tigard Triangle this summer and hiring for a Full-Time Front Office Coordinator! Come grow with us!

8 Hearts Health & Wellness is an integrative medical clinic located in southwest Portland inside the historic Water Tower Building of John’s Landing. We offer a wide range of services including: Naturopathic Medicine, Integrative Oncology, Acupuncture and Chinese Medicine, Chiropractic Care, Neurofeedback, Heidelberg pH Testing, SIBO Breath Testing, Female Fertility and Hormone management, and Structural Integration.

We are currently seeking a Full-Time Front Office Coordinator (with potential for advancement) with a positive personality and the ability to work in an often fast-paced environment. The capacity to multi-task, prioritize, and work well under pressure while contributing to overall patient care is essential. The Front Office Coordinator will work alongside and assist the Clinic Management in coordinating the day-to-day needs of the front office.

Responsibilities and Duties

• Provide professional service to all 8 Hearts clients and support to 8 Hearts practitioners
• Ensure all clients are warmly greeted and welcomed to the clinic
• Keep front office and waiting room clean and well-organized for our clients
• Answer all phone calls and follow up on emails and voicemails in a timely manner
• Clearly communicate and explain the various services provided at 8 Hearts in a manner that generates interest and leads to scheduling with an 8 Hearts practitioner
• Assist practitioners in the checkout process: scheduling appointments, coordinating lab information, dispensing appropriate supplements, and taking payment for insurance or cash pay
• Order and co-manage inventory levels and patient supplement needs
• Support the overall vision and mission of 8 Hearts in all aspects of the position

Qualifications and Skills Experience working in a Naturopathic medical office preferred, or comparable medical environment

• Knowledge and interest in Naturopathic modalities and other services provided by 8 Hearts
• Understanding of basic medical terminology, including: conditions, diagnoses, HIPPA, labs, and supplements
• Ability to interpret and understand insurance medical plans and benefits
• Ability to quickly problem-solve and offer the best solutions
• Excellent verbal and written communication skills, with proficient knowledge of medical office technology including: Electronic Health Records, eFax, scanning, and Microsoft Office.

Job Types: Full-time, Part-time

Pay: $36,000.00 - $40,500.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off

Healthcare setting:

• Clinic
• Private practice
• Telehealth

Medical specialties:

• Endocrinology
• Gastroenterology
• Pain Medicine

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 3 years (Preferred)
• Medical terminology: 3 years (Preferred)
• Computer skills: 3 years (Preferred)

Work Location: In person

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