Store52

A new concept jewelry and watch store in West Hartford Center with the feel of SOHO and a modern vibe. Store52 is designed for stylish clients who desire a contemporary experience but value a culture of exceptional service, value and selection. Owned by New England’s most respected family jeweler, Store52 has a reputation for excellence and innovation in new and pre-owned jewelry and watches in a relaxed and inviting atmosphere.

JOB SUMMARY:

The primary responsibility of a Full-time Sales Professional at Store52 is to provide outstanding customer service to all clients advising them on jewelry, watch, and gift selections. In addition, responsibilities include assisting with inventory control, store maintenance, and becoming proficient on all store systems. Merchandise selection at Store 52 is in a lower price range than our other locations and is targeted towards a younger client base with the feel of SOHO and a modern vibe. Store hours are 11 am – 7 pm Tuesday through Saturday and 12 pm – 5 pm on Sundays.

MAJOR RESPONSIBILITIES/ACTIVITIES:

-Develop strong client relationships to meet and exceed monthly sales goals. Practice suggestive selling and offer all customers add-on items in order to drive multiple unit sales

-Handle all aspects of selling jewelry & watches in a professional, highly productive manner embracing and applying Lux Bond & Green’s core values of Customer Service, Teamwork, Communication, Confidentiality, Respect, and Integrity in every interaction.

-Complete all sales and service documentation and related responsibilities including gift-wrapping, shipping, special orders, thank you notes, etc. in a timely and accurate manner.

-Cultivate customer relationships with new and existing customers by providing exceptional customer service. Regularly outreach to potential customers through networking, community events, etc. to get customers into the store. Keep a client book and contact customers on a regular basis using e-mail, texts, event invitations, etc.

-Embrace the use of multiple forms of technology including regular use of Podium to communicate with clients, obtain customer reviews, and accept payments.

-Develop strong knowledge of all store products and services and use this knowledge to build sales

-Understand and properly execute all systems and procedures to ensure quick and efficient transactions including capturing customer data

-Store Maintenance: keep merchandise displays fresh, exciting, properly stocked and organized in an attractive fashion. Ensure the store is outstanding in its appearance and cleanliness by assisting with daily cleaning, vacuuming, and overall housekeeping of the store (trash removal, dusting, etc.)

-Security: ensure all security procedures are followed on a daily basis such as maintaining proper coverage on the sales floor, showing one piece of merchandise at a time, locking all cases and being constantly aware of activities in the store.

MINIMUM REQUIREMENTS:

• Experience in the luxury jewelry and watch market is strongly preferred
• Proven track record in achieving sales results.
• Ability to prospect and develop strong customer relationships
• Proficiency with Point of Sales (POS) systems and technology such as Podium, Microsoft Office, etc.
• This position requires standing most of the day and good manual dexterity to work with and show small pieces of jewelry.

PERSONAL DEVELOPMENT AND LEADERSHIP SKILLS:

-Strong customer service orientation.

-Strong team player able to work well with coworkers in store and corporate staff

-Treats others with respect, integrity and courtesy.

-Excellent communication skills including verbal and for written correspondence with customers via text or e-mail

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift
• Evening shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• West Hartford, CT 06107: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to work rotating weekends and until 7:30 pm on days you are scheduled for Tuesday through Saturday?

Experience:

• jewelry/watch sales: 2 years (Preferred)

Work Location: In person

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