The general manager is responsible for providing overall leadership to all departments and employees.

Responsibilities:

• Oversee day to day operations of HVAC sales, service and installation departments.
• Provide inspired leadership for all departments.
• Foster a culture of safety and integrity, teamwork, passion for selling, resilience, customer service, growth, top performance, high and initiative.
• Recognize and celebrate achievements. Share these achievements with the team.
• “Own” the results for the team. Hold the entire team accountable for performance standards and expectations through constructive feedback, coaching, counseling, and mentoring.
• Identify and address problems and opportunities for the company.
• Make important policy, planning, and strategy decisions.
• Implement operational policies and procedures
• Participate in yearly budget planning for assigned branch
• Oversee monthly auditing and reporting of budget numbers for each department.
• Monitor, maintain and control inventory levels
• Meet gross margin targets; drive growth across the entire portfolio.
• Achieve objectives set forth in the business plan and operate within budget.
• Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations.
• Build alliances and partnerships with other organizations.
• Support employee communication with the management team.
• Lead with clarity. Develop sales plan to meet growth targets. Establish sales team objectives, forecast and expense budget plan to support strategies and goals.
• Be constantly aware of current market pricing and adjust branch price books and software accordingly.
• Demonstrate the ability to quickly penetrate targeted markets with new products released for sale. Report back on competitive activity regarding product price, features and quality issues
• Ensure the sales team actively utilizes CRM for contact information, sales activity, opportunities, and pipeline management.
• Ensure weekly meetings are being held in each department.
• Identify High-Potential team members. Challenge, develop and prepare them as succession candidates for higher level roles.
• Participate in annual reviews with the team.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Requirements:

• Successful experience in HVAC management, operations, sales and leadership.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• Paid time off

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Brooklyn, NY 11206

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