General Manager
Location: Los Angeles, California (On-Site)
Job Type: Full-Time
Salary: $90k-$110k

*We prefer that applicants submit their application directly through our Google Form, but we do accept applications received through Indeed.*

Wombi Google Form Application: https://docs.google.com/forms/d/e/1FAIpQLSdMabc4JnizyspaUCOtjip1WsSyCvz_-2uNWEGuVNU4NdtLKg/viewform?usp=sf_link

Feel free to check out our Australian-based sister company, Lug+Carrie (https://lug-carrie.com/), to learn more about what is coming to LA soon. Our on-site office location is set for West LA.

Job Description

About Wombi:

Wombi is a groundbreaking e-bike subscription service built to cater to families' unique transportation needs. Our primary goal is to make accessing e-bikes easy and hassle-free. We offer families an e-cargo and e-bike subscription at an affordable price that includes unlimited maintenance and service, and we’re the first group in the US to partner with Tern - one of the best e-cargo bike companies in the world.

We believe that e-bikes are not only fun, but they are also the future of affordable and sustainable travel. We’re launching our first location in Los Angeles because we believe it can be the most bike-friendly city in the US. Above all, we're committed to revolutionizing urban mobility by encouraging smarter, greener, and more enjoyable travel options for everyone.

Job Summary:

As the Founding General Manager for Wombi in LA, you will have the unique opportunity to launch and scale the Wombi business in Los Angeles, our first US market. We're confident that Wombi has the potential to revolutionize transportation in Los Angeles, and we're excited for you to lead the charge towards a more sustainable and enjoyable way of living in the city. The General Manager will manage the P&L and oversee the LA team, including marketing, sales, operations, and customer service. This role has the potential to grow into a Market or Country
Lead position as Wombi scales into other markets. Additionally, Wombi is offering equity as part of the compensation package for this position.

This role is ideal for someone who has experience building a business, and is excited about not only the big picture but also about improving and iterating on tactics to grow our customer base. We’re also looking for someone who is passionate about e-bikes and urban mobility, and excited about changing the fabric of urban transportation.

Responsibilities:

• Create and implement a strategic plan for the business that aligns with the company's goals and objectives
• Build, develop, and lead a team of smart and passionate staff to ensure high-quality service and performance.
• Manage day-to-day operations of the business including fleet management, customer service, and billing
• Own the P&L - drive revenue, manage costs, and work with the senior team to build a financially strong business
• Monitor and analyze financial data to ensure profitability and growth of the business
• Stay up-to-date with industry trends and developments to ensure the business remains competitive
• Manage creative cross-channel (events, digital, partnerships) marketing strategies and customer growth campaigns to attract and retain clients
• Spearhead partnerships with local institutions (schools, community groups) to drive community engagement and customer growth
• Instigate and maintain relationships with key stakeholders, including customers, suppliers, and partners
• Grow the business and brand from ground up: be onsite at the retail location, at local events, and at partnerships meetings
• Establish systems and processes to scale your best practices, ideally working later on growing your systems to other Wombi locations
• Engage with local leaders to find opportunities to serve the community and continue serving more customers

Requirements:

• Bachelor’s degree in business, marketing, or related field
• 5+ years in a business management experience in operations, strategy, technology, business development or a similar area (start-up experience and/or P&L ownership are a plus)
• Interpersonal skills and the ability to make smart partnerships happen, from negotiation to execution
• Strong analytical skills and experience with data-driven decision-making using Excel and SQL
• Proven track record of developing and implementing successful business strategies while navigating within ambiguous environments
• Passionate about mobility, biking, sustainability, and better cities is a plus
• Knowledge of the e-bike industry and trends
• Experience managing and leading a team, with willingness to invest in the coaching and development of your team members

Perks & Benefits:

At Wombi, we understand that our employees are our greatest asset. That's why we offer a range of goodies to help them thrive both personally and professionally. Some of the perks and benefits we offer include:

• Competitive salaries, compensation packages, and equity in the company
• Complimentary Wombi e-bike subscription
• Health, dental, and vision insurance
• 401(k) retirement savings plan
• Flexible work arrangements to support work-life balance
• Generous vacation time and paid time off
• A diverse and inclusive workplace culture that fosters collaboration and creativity

We know that by investing in our employees, we can create a strong and supportive team that will help us achieve our mission of making sustainable transportation accessible to everyone.

Diversity & Inclusion Statement:

We believe in creating an inclusive workplace where everyone feels valued and respected. At Wombi, we embrace diversity in all forms and are committed to providing equal employment opportunities to all individuals regardless of their race, ethnicity, gender, sexual orientation, religion, age, or disability status.

We celebrate unique perspectives and encourage creativity and innovation from our team members. We are dedicated to fostering an environment of mutual respect, trust, and collaboration, where everyone is empowered to bring their whole selves to work.

If you are a highly motivated individual with a passion for transportation and sustainable living, we would love to hear from you!

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Los Angeles, CA: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Will you now or in the future require visa sponsorship for employment at Wombi?
• LinkedIn Profile
• Other Website/Link
• What inspired you to apply for this position, and why are you interested in working in the eBike industry?
• Why do you feel like you are qualified for the job?
• How did you hear about Wombi?
• If you speak any additional languages (other than English), list them below, and include your proficiency level.
• Feel free to add anything else you would like to share.

License/Certification:

• Driver's License (Preferred)

Work Location: In person

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