JOB SUMMARY

The General Manager leads a team to ensure store operations, food preparation, service, and other back-of-house and front-of-house needs are run efficiently, meeting both financial, staffing/retention, and guest satisfaction objectives. Has high standards for food safety and quality, a dedication, and a passion for recruiting, developing and training team members to reach their goals and for ensuring that guests are provided a memorable dining experience.
PERSONAL ATTRIBUTES AND SKILLS REQUIRED

• Demonstrates the Pollo Values – Cares Like Everyone is Family; Has an Authentic Pollo Mindset; Corazon, Appreciates Everyone, Better Than Yesterday, Better Together.

• Responds effectively to multiple demands, ambiguity, emerging situations, shifting priorities and rapid change
• Effective and strong communication skills both verbal and written.
• Exceptional guest service skills.
• Strong interpersonal and conflict resolution skills required
• Ability to work in a fast-paced environment and perform in with a frequent interruption and or distractions
• Team oriented, adaptable, dependable, and strong work ethic
• Pro-active, self-motivated, and successful problem solving and decision making skills.
• Knowledge of successful recruiting, interviewing and selection practices.
• Ability to manage with minimal supervision

REQUIRED EXPERIENCE

• Minimum 3-5 years as a General Training Manager. 5-7 minimum as a General Manager in the restaurant industry. Experience in a casual or QSR environment is a plus.
• Previous management proficiency in high volume retail with P&L accountability
• Strong operational skills in a customer service environment
• Sales and profit driven focus that meets financial goals
• Serv-Safe certification or equivalent preferred
• Proven track record of business growth year over year.
• EDUCATION High School Diploma or GED.

GENERAL MANAGER BENEFITS INCLUDE:

• Competitive Salaries and Weekly Pay
• Obtainable Manager Quarterly Bonus Plans
• Paid Vacation And PTO
• Paid Family Leave and Paid Compassion Pay
• Full Benefit Plans Eligibility Within 1st Of the Month Following 31 Days of Hire
• Flexible Spending & HSA Accounts, Company Paid Life Insurance, AD&D, Optional Life, Income Protection Benefits and Wage Continuation
• Allstate Voluntary Products Within 1st Of the Month Following 31 Days of Hire; Accident, Disability, Hospitalization and Group Term Life
• 401(K) Savings Plans (Eligibility 6 Months of Service) With an Annual Discretionary Company Match
• Employee Assistance Program (EAP) Through Magellan
• FSA Commuter Benefit Through UHC And Optum Bank and A Partnership with South Florida Commuter Service Agency
• WeeCare Emergency Backup Child Care
• Free GED and ESOL Courses with Miami Dade College
• Free Meal Per Shift for Managers
• Opportunities For Growth & Career Advancement
• Referral Program Benefits

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Pay: Up to $57,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Casual dining restaurant
• Quick service & fast food restaurant

Schedule:

• 10 hour shift

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Fort Myers, FL: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your zip code?

Experience:

• General Manager: 2 years (Required)

Work Location: In person

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