General Manager-Warehouse Operations Job at Diligent Delivery Systems

Diligent Delivery Systems Johnson City, TN 37615

$45,000 - $55,000 a year

The Courier/Delivery industry is a $100+ billion (and growing) industry! If you want to invest your career in a growing industry, become a part of our team!

Diligent Delivery Systems provides services across a footprint of 26 branches in eight states. With the collaborative efforts and teamwork of our employees and drivers, we provide worry-free final mile and on-demand delivery with our capacity of over 40,000 orders a day.

Diligent is seeking an experienced General Manager in our Johnson City, TN location who manages the entire Warehouse operation. This position requires experience with Final Mile, On-Demand, Freight, Line Hauls with strong organizational skills and the ability to plan and control a high volume inbound and outbound priority package operation in a manner that provides maximum service to our customers while maintaining a safe, productive, and cost-effective operation.

The ideal candidate has previous Warehouse Management experience with Final Mile, On-Demand, and Line Haul operations, understanding of logistics and supply chain, and exceptional leadership skills.

This position is a "Hands-On" Leadership Position and we are seeking someone who will get in the trenches to get the job done while providing a "servant leader" philosophy to instill efficiency, productivity, and employee retention. Experience with Independent Contractors (Drivers) is required.

LOCAL CANDIDATES ONLY-NO RELOCATION PACKAGE AVAILABLE

Principal Duties and Responsibilities: (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):

  • Manages all warehouses under their authority within parameters set forth by budgeted guidelines for both Sales and Operating Costs.
  • Manages the warehouse within parameters set forth by the Regional Director.
  • Ensures company policy is upheld and adhered to in all aspects of the warehouse.
  • Ensures all Owner Operators are operating under applicable company, federal and state rules, regulations and operating procedures. Communicates effectively with Corporate Director of Compliance.
  • Resolves customer complaints, operational problems and customer service/clerical concerns in a professional and expeditious manner.
  • Facilitates Warehouse Standards Reporting requirements.
  • Maintains positive working relationship with all customers. Is responsible for productive communication with “key” accounts.
  • Reports security problems and emergency situations to proper officials.
  • Maintains a positive and safe working environment within the warehouse.
  • Takes a pro-active approach in communication to customers and company officials.
  • Ensures training of personnel in all aspects of job performance while promoting an environment that promotes continued education and improvement for all employees.
  • Communicates with other Warehouse Managers and Regional Directors in designing and implementing improvements and programs system wide.
  • Day to day business is to be performed in a moral, ethical and legal manner.

Knowledge, Skills and Abilities Required:

Education Required: College degree or 5 years equivalent industry experience

Final Mile, On-Demand and E-Commerce Operations experience required.

Experience Required: 5 years’ management experience in Warehouse Operations and Personnel Supervision

FULL-TIME BENEFITS INCLUDE:

Medical, Dental, Vision
Flexible Spending Accounts
Vacation and Holiday pay
401(k) with Employer Match

Criminal background check and pre-employment drug screen will be conducted. EOE and drug-free employer.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

Experience:

  • Warehouse Management: 5 years (Required)
  • Sales: 2 years (Preferred)

Work Location: In person




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