Salary: Commensurate with experience

GStek, Inc. is a Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Chesapeake, VA. We currently have locations in 14 states.

GStek is reliable, responsive and accountable, delivering quality and value to support to our customers. For over 30 years, GStek’s dedicated Telecom and IT professionals have immersed themselves in the evolution of technology. The result: knowledgeable, highly experienced, and technically current staff delivering expertise in Telecommunications, Information Technology, Management Administration, and Engineering. Serving government and commercial sectors, our certified subject matter experts design, install, administer, and support the technical requirements of your enterprise.

GStek has created effective solutions for our clients from complex cable plant infrastructure to mobile communications packages in support of our nation’s telecommunications missions. Our proven process of analyzing requirements, producing sound engineering solutions, performing quality installations, and providing exceptional support services ensure a high degree of client satisfaction.

GStek is actively seeking qualified applicants for full-time Help Desk Support Specialist openings to provide customer support at our Fort Polk location.

Required:

• U.S. Citizenship
• Active/recent U.S. Government Security Clearance
• Minimum of 3 years Desktop support experience.
• Windows 10 experience/training.
• Must possess one or more of the following: GSEC, Security +CE, SSCP or CCNA-Security.

Desired:

• Five years Desktop Support and IT related troubleshooting, installation, and configuration experience.

Job Description:

• Resolve workstation and server related issues.
• Complete troubleshooting, installation, configuration, and management requests.
• Ensure desktop programs comply with policies and security regulations.
• Catalog, maintain and track software distribution library.
• Verify license keys and quantities, report unauthorized software or software exceeding the quantities of licenses purchased, and remove unauthorized or excess software.
• Assist in the planning and execution of unit and system testing, application installation, and imaging remotely.
• Access, install and monitor software packages on IT systems and related hardware.
• Troubleshoot network printers and network digital senders utilizing Windows Server 2016 and HP Web Jet Admin Printer Management Tool.
• Access and resolve end-user permissions on computers, reconfigure file structures, and ensure all computers are protected from viruses and malware.
• Desktop Reimaging Services

Physical & Mental Requirements: Performance of essential and ancillary functions may require:

• Bending, stooping, and sitting.
• Walking or standing for prolonged periods.
• Ability to lift up to 50 pounds.
• Requires near vision acuity to review written documentation.
• Ability to hear and understand speech at normal room levels and on the telephone.
• Manual dexterity to operate a telephone and keyboard.
• Ability to lift horizontally and vertically.

Clearance:

Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Hire dates are dependent upon the issuance of an interim or final government security clearance.

Background Check:

Offers are contingent upon successful completion of professional reference checks, employment history verification, and background screening.

GStek, Inc. is proud to be an Affirmative Action/Equal Opportunity employer. All qualified applicants will receive equal consideration for employment. GStek encourages veterans, disabled veterans, and disabled individuals to apply for any open position for which they feel they are qualified.

EOE Minority/Female/Veteran/Disabled

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

COVID-19 considerations:
GStek follows base/government requirements.

Ability to commute/relocate:

• Fort Polk, LA 71459: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Help Desk support: 3 years (Required)

License/Certification:

• GSEC, Security +CE, SSCP, or CCNA-Security (Required)

Security clearance:

• Secret (Required)

Work Location: In person

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