Candidates must live in one of the following states: AZ, NM, TX, GA, FL, IN, OR, WA, CA (specifically Santa Barbara)

Schedule Requirement: Tuesday, Thursday, Friday, Saturday 1:30 PM-10:00 PM PST, Wednesday 8:00 AM-1:30 PM PST, overtime availability

About Us:

Join us at Ziprent - a fully remote property management company that is expanding its services across the Bay Area in 2023. We are looking for someone to assist with servicing our vacation rental portfolio. As our company grows, so will your opportunities for growth and advancement.

In this full-time, hourly, and permanent position, you will work independently to manage our vacation rental portfolio, write localized welcome guides for new properties we onboard, and ensure any issues / repairs with our properties get resolved. You must be comfortable with remote communication, have excellent verbal and written communication skills, and be tech-savvy.

To be successful in this position, you should be a highly motivated self starter and have a proven track record for delivering great customer service. Bonus points if you have tech/start-up or real-estate/air-bnb experience.

As a Remote Relations Manager (Hospitality), you will enjoy the flexibility of working from your own quiet space with good internet. We offer a competitive starting pay of $15.50-$20 per hour, depending on location and experience, and an array of benefits that includes a 401(k), health insurance, professional development assistance, and more. Additionally, we offer a recurring cell phone/internet reimbursement of $100/month, and a one-time home office purchase.

To be considered for this exciting opportunity, please submit a cover letter that includes information about your qualifications and why you are the right person for this position.

Ziprent is an equal opportunity employer and prohibits discrimination and harassment of any type. Join our fun and supportive team today and take the first step toward a fulfilling career in property management!

About the Role

This is a remote, full-time property management position. We have a high daily volume of emails and calls, so feeling comfortable typing, and communicating through emails and phone calls is essential. Although we are fully remote, our team is fun and supportive and working to constantly improve our processes!

What will you be doing?

• Managing our vacation rental portfolio
• Fielding phone calls / emails from current or future occupants
• Addressing any issues with current occupants during their stays
• Coordinating with cleaning crews
• Writing localized welcome guides for new properties we onboard
• Ensuring any issues / repairs with our properties get resolved

What skills and experience do you need?

• A highly motivated self starter who is ready to dig in, hustle, and find solutions
• Proven track record for great customer service experience (bonus points for tech/start-up or real-estate customer service/support)
• Excellent verbal & written communication skills, you can explain complex issues in simple terms and adapt your tone for different users
• Tech savvy (expert with systems like Slack, VOIP, SaaS)
• Familiar with AirBnB

Nice to haves, but not necessary.

• Experience with Real Estate and property management
• Degree in CS or CIT
• Background in tech
• RE License

Hourly pay to start with opportunity for pay increase.

Please check our site out at www.zipstay.com

Please include a cover letter on why you are the right person to join Ziprent.

Ziprent provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.