Hotel Night Auditor Job at Comfort Suites Lawton Near Fort Sill

Comfort Suites Lawton Near Fort Sill Lawton, OK 73501

A hotel night auditor is responsible for overseeing the financial and accounting operations of a hotel during overnight hours. This position requires excellent communication and customer service skills.

Some of the key responsibilities of a hotel night auditor include:

1. Balancing financial records: The night auditor is responsible for ensuring that all financial records are accurate and up-to-date. This includes reconciling accounts, verifying cash and credit card transactions, and balancing the hotel's income and expense accounts.

2. Processing guest check-ins and check-outs: The night auditor is often the first point of contact for guests arriving or leaving the hotel during overnight hours. They must be able to process check-ins and check-outs quickly and efficiently, while also providing excellent customer service.

3. Handling guest inquiries and complaints: The night auditor must be able to address any concerns or issues that guests may have during their stay. This includes responding to complaints, answering questions about hotel amenities and services, and providing recommendations on local attractions and restaurants.

4. Performing administrative tasks: The night auditor is responsible for performing a variety of administrative tasks, such as answering phone calls and emails, filing paperwork, and updating reservation databases.

5. Completing end-of-day reports: At the end of each night shift, the night auditor must prepare and deliver a detailed report of the hotel's financial performance to management. This report includes information on revenue, expenses, and any discrepancies or issues that were discovered during the shift.

Job Type: Full-time

Pay: $10.00 - $11.00 per hour

Benefits:

  • Employee discount
  • Professional development assistance

Schedule:

  • 8 hour shift
  • Night shift
  • Overnight shift

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Lawton, OK 73501: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Hotel experience (Required)

Work Location: In person




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