Job description

NOTE: This is an on-site position in our Queens location

SkyHop Global has an outstanding opportunity for a talented Human Resource Generalist at our NYC location.

SkyHop Global is recognized as the national leader in airline crew ground transportation and named to the Inc. 5000 list. Headquartered in Fort Lauderdale and with offices in most major hub cities.

Our core belief is we must provide the safety and reliability we would provide to our own family. And just like in a family, we believe in communication. That’s why we created game-changing technology to manage our business and mobile apps for our flight crew customers to communicate with our drivers at the touch of a finger. SkyHop Global provides exceptional solutions to our business partners on a daily basis.

The Human Resource Generalist is responsible for performing HR-related duties on a professional level and works closely with the HR Team in supporting designated geographic regions. This position carries out responsibilities in the following functional areas: benefits administration, employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, affirmative action and employment law compliance.

MAJOR ACCOUNTABILITIES

• Administers various human resource plans and procedures for all organization personnel within designated locations; assists in the development and implementation of personnel policies and procedures.
• Responsible for attracting candidates, evaluating resumes, screening candidates for “company fit”, scheduling and coordinating interviews with hiring leaders, and managing the on-boarding process. Responsible for full recruitment cycle ensuring company staffing requirements are met.
• Improves manager and employee performance by identifying and clarifying problems; evaluating potential solutions; implementing selected solution; coaching and counseling managers and employees.
• Assist HR Director with strategic planning and projects to sustain long term growth and special projects as necessary.
• Maintains employee-related databases. Prepares and analyzes reports that are necessary to carry out the functions of the department and company. Prepares periodic reports for management, as necessary or requested.
• Maintains compliance with federal, state and local employment laws and regulations.
• Assists HR Director in the development of Human Resources policies for the company regarding employee relations.
• Partners with station leadership to communicate and ensure compliance with Human Resources policies, procedures, programs and laws.
• Conducts investigations related to employee relations concerns and complaints.
• Advises leadership on corrective actions necessary to ensure compliance with progressive discipline and performance coaching.
• Assists with the implementation of company safety and health policies, procedures and processes.
• Ensure all Office procedures and office standards are in place as required.

Requirements

• Must be passionate about customer service;
• Associates Degree and three years’ human resources generalist/staffing/recruitment experience, or Bachelor’s Degree in Human Resources and one year human resources generalist/staffing/recruitment experience;
• Preferred experience working in the transportation industry; strong customer service skills.
• Must possess strong communication and leadership skills, bilingual a plus;
• Must be hungry to grow and improve;
• Must be available to work in a 24/7 environment and be on-call to assist in all issues within designated locations;
• Bilingual, Spanish - Preferred
• This is an exempt position. Must be willing to travel to other locations nationally.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Human Resources: 2 years (Preferred)

Work Location: One location

Job Type: Full-time

Pay: $60,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• Human Resources: 2 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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