The Human Resources/Training Director is responsible for providing day-to-day oversight to human resources and training within the restaurant, as well as thinking strategically to grow and develop these areas.

Training:

• Must know Chick-fil-A policies and procedures for assigned area. Must stay up to date via Pathway on changes and additions to procedures. Must have a general knowledge of all areas of the store.
• Responsible for the operations in assigned area of the store. Must communicate proactively and effectively with assigned team members and leadership.
• Act as the representative for assigned team members, ensuring that they are properly cared for and ensuring that they are doing their job correctly.
• Must have a heart for training and developing people
• In charge of developing and administering new-hire orientation and training
• Discipline Employees when needed.

Human Resources

• In charge of compliance. Must create procedures to ensure that company is following local, state, and federal guidelines at all times.
• I-9 Administration: In-charge of verifying I-9 documents and ensuring that forms are completed correctly.
• Hiring: Has an eye for talent and interviews candidates for roles within the restaurant.
• Onboarding: In charge of the onboarding process and ensuring that all paperwork is completed correctly. Acts as a liaison between the business and employee during the process.
• Assists with employee relations concerns. Must be able to remain objective and fair.
• Actively promotes and fosters a positive work culture that is free from discrimination and harassment.

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:

• 
  Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
• Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Competitive Pay - Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.

REQUIREMENTS

• Minimum 16+ years old
• Previous customer service experience preferred
• Previous leadership experience an asset
• Hard-working
• Team-oriented
• Friendly
• Honest
• Great customer skills

Chick-fil-A, Inc., Founder S. Truett Cathy started the business in 1946, when he and his brother, Ben, opened an Atlanta diner known as The Dwarf Grill (later renamed The Dwarf House®). Through the years, that restaurant prospered and led Cathy to further the success of his business. In 1967, Cathy founded and opened the first Chick-fil-A restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A has the highest same-store sales and is the largest quick-service chicken restaurant chain in the United States based on annual system-wide sales. Today, Chick-fil-A is America's #1 fast food restaurant.