Job Title

HVAC Service Manager

Job Description Summary

Provide leadership and supervision of HVAC services team of technicians, including hiring, training, personnel development and performance review
Use experience to build, develop, and lead a highly successful and skilled HVAC team
Provide technical assistance and direction to direct reports and assist in the technical training and upgrading of skills of less qualified staff

Job Description

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Provide leadership and supervision of HVAC services team of technicians, including hiring, training, personnel development and performance review
• Use experience to build, develop, and lead a highly successful and skilled HVAC team
• Provide technical assistance and direction to direct reports and assist in the technical training and upgrading of skills of less qualified staff
• Conduct periodic inspection and audits to confirm compliance with operations and maintenance programs including service call programs, preventative maintenance, safety programs, hazardous materials, OSHA compliance, and record keeping
• Ensures that all work performed under his/her supervision is done in a timely and cost-effective manner according to the applicable codes
• Follow up with customers to ensure that all services are completed to their satisfaction
• Ensure compliance with regionally directed or client directed procurement programs, and process PO’s and invoices, maintain tracking mechanisms of all expenses
• Manage and perform preventive maintenance on commercial HVAC and mechanical systems
• Assist in the development of the Capital Budget Program, as well as the short and long term planning and analytics
• Coordinate and track career development for direct reports and perform or assist in mid-year/annual performance evaluations of all engineering staff
• Assist in formulating marketing presentations/proposals
• Ensure compliance with applicable codes, requisitions, government agencies, and company directives related to HVAC items and associated building operations
• Support the Property or Engineering Manager with rehabilitation projects such as replacement of HVAC systems
• Implement the necessary requirements to move a project of corrective action to completion.a. Review the event /situation / equipment / systemb. Troubleshoot/communicate and identify the root cause of failure/issue.c. Develop a scope for work for the corrective actiond. Estimate the projecte. Prepare and provide proposals for approval for the associated scope of work.

KEY COMPETENCIES
1. Communication Proficiency (oral and written)
2. Interpersonal Skills
3. Organization Skills
4. HVAC Technical Proficiency
5. Leadership
IMPORTANT EDUCATION

• High School Diploma or GED Equivalent
• Formal HVAC training, certifications, and proven HVAC expertise

IMPORTANT EXPERIENCE

• Proven HVAC engineering experience with significant supervisory responsibility in commercial HVAC and mechanical systems.

ADDITIONAL ELIGIBILITY QUALIFICATIONS

• Excellent verbal and written communication skills and the ability to interact effectively at all levels
• Must observe and comply with all standard safety codes and practice, and perform work in accordance with recognized trade and C&W Services standards
• Must be capable of reading and interpreting plans, specifications, and operational manuals associated with his/her work
• Must be quality-focused and customer service oriented
• Must have prior supervisory/management experience
• Vocational/Technical training certificate in HVAC
• Universal Technician for CFC’s depending on market licensure requirements or any similar combination of education and experience
• Knowledge and understanding of all applicable practices/techniques, laws, project controls, and environmental regulations
• Familiar with Energy Management System (EMS)/programming, fire alarm systems, and Building Management Systems
• Proficiency in the preparation of staff schedules, after hour assignment scheduling and coordination, preventive maintenance schedules and the ability to assess and prioritize immediate needs.
• General knowledge of the property management financial reporting with primary focus on R&M expenses, Utility expenses and Capital expenses, as they pertain the department’s allocated monthly and annual budget. Should possess the knowledge to clearly explain favorable and unfavorable variances the monthly and year to date R&M and utility expenses.
• Advanced computing skills in Microsoft applications i.e. Outlook, Excel, OneDrive, SharePoint, and Word

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 30-40% of the time; and extend hands and arms in any direction.

AAP/EEO STATEMENT
C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.
OTHER DUTIES
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• HVAC: 5 years (Preferred)

License/Certification:

• EPA Type II (Preferred)

Work Location: In person

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