HVAC Technical Trainer Job at S.G. Torrice Company

S.G. Torrice Company Wilmington, MA 01887

HVAC Technical Trainer
S.G. Torrice Company

S. G. Torrice is currently seeking an HVAC Technical Trainer to join our team. The HVAC Technical Trainer is responsible for working closely with our customer base to provide training both in the classroom and on-site, as required. The position requires travel and site visits to all our branches.

HVAC Technical Trainer Qualifications:

  • Minimum of 5 years of field or technical support experience
  • Knowledge of HVAC equipment typically used in residential settings, such as air conditioners, heat pumps, and ductless equipment
  • No teaching or training experience is required (although it would be a bonus)
  • Able to effectively present information to customers and company staff
  • Must be fluent in English
  • Must be authorized to work in the United States
  • Must be able to travel between corporate offices and remote branches and job sites as required

Why You Should Apply

  • Competitive base pay including year-end bonuses and merit increases!
  • Generous medical, dental and vision insurance, STD and LTD benefits, and employer paid life insurance
  • 401(k) retirement plan with company match
  • Generous paid time off and holidays

HVAC Technical Trainer Principal Duties & Responsibilities:

  • Conduct dealer and employee training sessions as directed by the Training & Technical Support Manager
  • Work with the Training & Technical Support Manager to assist in developing, implementing, and maintaining a comprehensive program of dealer training with a focus on product technical service and support
  • Assist in developing, implementing, and maintaining a comprehensive program of employee training with a focus on basic product knowledge and functionality
  • Procure and maintain required training materials
  • Develop, implement, and maintain educational materials for HVAC products and services for field technicians
  • Schedule, organize, and facilitate various training courses
  • Work closely with sales and marketing to determine types of training needed and effectiveness
  • Monitor training programs and make modifications as needed
  • Provide product knowledge training to customers

About S. G. Torrice

S. G. Torrice Company is a full-service distributor of heating and cooling equipment, parts, and accessories serving residential and commercial HVAC contractors since 1958. With 14 branches in operation across MA, including Wilmington, Boston, Hyannis, Mansfield, Marlborough, Peabody, and Randolph, as well as Hudson, NH, Manchester, NH, Portsmouth, NH, Providence, RI, Westbrook, ME, and Williston, VT, the company offers exceptional products and extraordinary support. In addition to its branches, S. G. Torrice operates a 25,000-square foot state-of-the-art sheet metal shop at their Wilmington location which features the latest in technology, enabling them to meet all their customers’ customized sheet metal needs.

S. G. Torrice recognizes that outstanding people are the key to their success and is dedicated to providing a rewarding and respectful workplace. It is the mission of S. G. Torrice to become their customers’ supplier of choice, their vendors’ distributor of choice, and their employees’ employer of choice. To deliver on this mission, the company has identified five principles of performance – “Respect,” “Whatever It Takes Attitude,” “Attention to Detail,” “Continuous State of Self-Improvement,” and a “Sense of Urgency” that they consider essential attributes to a successful organization.

S.G. Torrice Company is an equal opportunity employer, dedicated to building an inclusive and diverse workforce.

Job Type: Full-time

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work Location: In person




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